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Autoinstaller mysql error

G

Graphrix

Basic Pleskian
Ran the autoinstaller going from 9.5.4 to 10.3

root2@host2 # /usr/local/psa/admin/bin/autoinstaller


It downloads everything and starts going through the process then we get this error.

=======================================

ERROR: Unable to proceed with the installation until the package mysql-5.1.58-1.el5.art.i386 is removed from the system.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

=======================================

Can I please get some assistance in solving this issue? ...
 
KK .. this is the result

++++++++++++++++++++++++

Gathering information about installed license key...
File downloading PSA_10.3.0/plesk_getkeyinfo.sh: 31%..71%..100% was finished.
PHP Fatal error: Call to undefined function of_get_versions() in /usr/local/psa/admin/plib/common_func.php3 on line 4793
autoinstaller: Error in execution of /root/parallels/PSA_10.3.0/plesk_getkeyinfo.sh

Failed to check whether a new license key is available.

Continuing with the upgrade without having an appropriate product license key
will result in the installation of a default license key with limited
functionality. Administrators are advised to first acquire the appropriate
license key before continuing with the product upgrade.
 
When I go to the next step after this I recieve this error:

++++++++++++++++++++

ERROR: Failed to check whether a new license key is available.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
 
was looking alright there for a while ... then it bought me back to this error :(

+++++++++++++++++++++++++++++++

ERROR: Unable to proceed with the installation until the package mysql-5.1.58-1.el5.art.i386 is removed from the system.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
 
Ran it again and receive this error first . . .

+++++++++++++++++++++++++++++++++++++

Please select the components of Parallels Plesk Panel you want to install:

1. * Base packages of Plesk
2. [*] Plesk Updater
3. [*] PostgreSQL server support
4. [*] Plesk migration manager
5. [*] Health monitor
6. [*] Payment gateway and registrar modules adapted to Business Manager
7. [*] SiteBuilder
8. [*] Customer & Business Manager (recommended for shared hosting)
9. [*] MySQL server support

Different PHP interpreter versions
10. ( ) PHP5.3 support
11. (*) PHP5 support


Different mailservers
12. ( ) Qmail mailserver
13. (*) Postfix mailserver


Different Apache web server versions
14. ( ) Apache web server support
15. (*) Apache web server with SNI support

16. [*] <+> Plesk hosting features // 7 of 7 components selected
17. [*] <+> Additional Plesk modules // 5 of 5 components selected
18. [*] <+> Game servers // 1 of 1 components selected
19. [*] <+> Additional mail services // 4 of 4 components selected
20. [*] <+> Server backup solutions // 2 of 2 components selected
21. [*] <+> Plesk webmails support // 2 of 2 components selected

N) Next page; P) Go back; Q) Cancel installing;
A) Select all; D) Deselect all;
Enter number to toggle the component or to view the group;
Type a number or a character of desired action [N]:
Gathering information about installed license key...
File downloading PSA_10.3.0/plesk_getkeyinfo.sh: 31%..71%..100% was finished.
PHP Fatal error: Call to undefined function of_get_versions() in /usr/local/psa/admin/plib/common_func.php3 on line 4793
Retrieving information about the installed packages...
File downloading SITEBUILDER_10.3.0/update-rpm-RedHat-all-all/update-10.3.0-rhall-all.hdr.gz: 100% was finished.
File downloading APACHE_2.2.12/dist-rpm-CentOS-5-i386/build-2.2.12-rh5-i386.hdr.gz: 11%..25%..40%..54%..69%..83%..100% was finished.
File downloading SITEBUILDER_10.3.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.3.0-rhall-all.hdr.gz: 100% was finished.
File downloading BILLING_10.3.0/dist-rpm-RedHat-all-all/build-10.3.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.3.0/dist-rpm-CentOS-5-i386/build-10.3.0-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.3.0/thirdparty-rpm-CentOS-5-i386/thirdparty-10.3.0-cos5-i386.hdr.gz: 12%..22%..31%..40%..50%..62%..72%..81%..91%..100% was finished.
File downloading BILLING_10.3.0/update-rpm-RedHat-all-all/update-10.3.0-rhall-all.hdr.gz: 100% was finished.
File downloading APACHE_2.2.12/update-rpm-CentOS-5-i386/update-2.2.12-rh5-i386.hdr.gz: 100% was finished.
File downloading APACHE_2.2.12/thirdparty-rpm-CentOS-5-i386/thirdparty-2.2.12-rh5-i386.hdr.gz: 12%..24%..30%..42%..54%..60%..72%..84%..90%..100% was finished.
File downloading PSA_10.3.0/update-rpm-CentOS-5-i386/update-10.3.0-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading SITEBUILDER_10.3.0/dist-rpm-RedHat-all-all/build-10.3.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading BILLING_10.3.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.3.0-rhall-all.hdr.gz: 100% was finished.
Determining the packages that need to be installed.

ERROR: Unable to proceed with the installation until the package mysql-5.1.58-1.el5.art.i386 is removed from the system.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
 
But "art" suffix indicate third-party repository but not official CentOS repository.
 
Try to remove it from repo list and run autoinstaller again.
 
ok .. have removed that repo

yum clean all
yum update yum

/usr/local/psa/admin/sbin/autoinstaller

ERROR: Failed to check whether a new license key is available.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.


/usr/local/psa/admin/sbin/autoinstaller --ignore-key-errors

ERROR: Unable to proceed with the installation until the package mysql-5.1.58-1.el5.art.i386 is removed from the system.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
 
should I perform the following?

yum erase mysql-5.1.58-1.el5.art.i386

This will remove :
mysql - 5.1.58-1.el5.art
mysql-libs - 5.1.58-1.el5.art
 
Contact Parallels Support Team. They will check and fix it directly on your server.
 
These where the steps that was used to fix this problem:

cd /root/
ls -la
rpm -qa |grep autoinstaller
rpm -ql psa-autoinstaller
/usr/local/psa/admin/bin/autoinstaller
mysql --version
wget -q -o - http://www.atomicorp.com/installers/atomic | sh
/usr/local/psa/admin/bin/autoinstaller
php -v
rpm -qa php-common
/usr/local/psa/admin/bin/autoinstaller
rpm -qa |grep php
rpm -e --nodeps php-pdo php php-cli php-common php-gd
/usr/local/psa/admin/bin/autoinstaller
cat /etc/psa/.psa.shadow
 
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