Resolved Backup broken since update to 18.0.50 (when using FTPS+"active mode")

[Jürgen_T]

How can I switch from FTPS to FTP / passive mode as I cannot open tools&einstellungen/backup-manager as this leads to a hanging task?

I.E. Also https://[my-server]/admin/server/tools/backup/ftp-settings/ does not work as it produces a blank screen with the headline "Tools"

 

[TomBoB]

log into your server, and copy/paste the path from below. That takes you right to where you can configure it.

https://serverx.yourcompany.com/admin/backup/ftp-settings/

 

[Jürgen_T]

https://serverx.yourcompany.com/admin/backup/ftp-settings/

This works, I obviously used the wrong link. Now I am using ftps and ticked passive mode and backup works again.

 

[uniauto]

Hi.
Im having problems with ftp backup too after updating to 18.0.50, but its not working neither passive mode or active mode. It only work without FTPS.

 

[Jürgen_T]

Unfortunately, after first tests the backup didn't work for me yesterday - neither with sftp nor with ftp. With that, Plesk.Backup is no longer useful to me. It needs a.s.a.p a solution!

 

[Peter Debik]

Resolved in 18.0.50 MU #2 available since February 14th, 2023.

 

[Jürgen_T]

I just tested it and now it works like before. Thank you for resolving this issue quickly!