Resolved Backup error, but plesk say backup success

[Thera]

Server operating system version

11.7

Plesk version and microupdate number

18.0.53

Hey,

On my new Server i get this error:

Beim geplanten Backup sind die folgenden Fehler aufgetreten:

pmm-ras failed (Error code = 1): Repository error: Failed to read backup backup_2305301149_2306012237.tar: Import error: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk version

But Plesk say it is all right. What can it be? I have weekly a Full Backup

Thank you!

 

[Peter Debik]

Could this KB article provide a solution?

https://support.plesk.com/hc/en-us/articles/12377005405335

 

[Thera]

Hi Peter, thank you, but now backups doesnt' work anymore...

 

[Thera]

Unable to create the remote backup: Curl error: Unable to resume an interrupted upload: (55) Failed sending data to the peer: Last FTP request: APPE backup_2306270001_2307032300.tar: Last FTP response: 150 Opening BINARY mode SSL data connection for 'backup_2306270001_2307032300.tar': Connection to the FTP server has lost

 

[Thera]

my bad. remote storage full... i'll try it again

 

[Peter Debik]

Thank you for letting us know. Yes, a full storage space can disturb normal operations.

 

[Thera]

okay, i set this settings but message is still there.. did not work

 

[Peter Debik]

Sounds like a case where Plesk needs to check it on your server. Would it be possible to create a support ticket?

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-