backup problem

[FranciscoM]

After upgrade the backup system does not work

any ideas?

Thank's in advance,

Fco. Morales


The error show:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error">
<object name="domain.es" type="domain">
<message severity="error" code="msgtext">Runtime error: Unable to create dump: Can't use an undefined value as an ARRAY reference
</message>
</object>
</execution-result>

 

[Denis Sirochenko]

Hello,

As far as I understand, it is s domain you tried to back up.

Please check if there is a misconfiguration in the Parallels Plesk Panel database for the domain:

mysql> select id from domains where name='domain.name';
+-----+
| id |
+-----+
| ID |
+-----+
1 row in set (0.00 sec)

mysql> select id, name from subdomains where dom_id=ID;
+-----+------+
| id | name |
+-----+------+
| ID2 | name |
+-----+------+
1 row in set (0.00 sec)

mysql> SELECT * FROM SiteApps WHERE dom_id=ID2;
+-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
| id | app_release | dom_id | dom_type | install_prefix | htdocs_directory |capp_item_id | params_id | license_id |
+-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
| 139 | 26 | ID2 | subdomain | . | httpdocs | ID3 | 504 | NULL |
+-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
1 row in set (0.00 sec)

mysql> SELECT * FROM APSClientApplicationItems where id="ID3";
Empty set (0.00 sec)

mysql>

(where domain.name is the name of the domain in question and ID, ID2 and ID3 are real numbers; other numbers you get do not matter)

If you get the same result, try to backup the Parallels Plesk Panel database and delete the problem record:

mysql> delete from SiteApps WHERE dom_id=ID2;
Query OK, 1 row affected (0.00 sec)

mysql>

After that the domain should be backed up normally.

Regards,
Denis.

 

[FranciscoM]

Very thank's !!!

Fco. Morales