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backup problem

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by FranciscoM, Aug 8, 2009.

  1. FranciscoM

    FranciscoM Guest

    0
     
    After upgrade the backup system does not work :(

    any ideas?

    Thank's in advance,

    Fco. Morales


    The error show:

    <?xml version="1.0" encoding="UTF-8"?>
    <execution-result status="error">
    <object name="domain.es" type="domain">
    <message severity="error" code="msgtext">Runtime error: Unable to create dump: Can't use an undefined value as an ARRAY reference
    </message>
    </object>
    </execution-result>
     
  2. Denis Sirochenko

    Denis Sirochenko Guest

    0
     
    Hello,

    As far as I understand, it is s domain you tried to back up.

    Please check if there is a misconfiguration in the Parallels Plesk Panel database for the domain:

    mysql> select id from domains where name='domain.name';
    +-----+
    | id |
    +-----+
    | ID |
    +-----+
    1 row in set (0.00 sec)

    mysql> select id, name from subdomains where dom_id=ID;
    +-----+------+
    | id | name |
    +-----+------+
    | ID2 | name |
    +-----+------+
    1 row in set (0.00 sec)

    mysql> SELECT * FROM SiteApps WHERE dom_id=ID2;
    +-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
    | id | app_release | dom_id | dom_type | install_prefix | htdocs_directory |capp_item_id | params_id | license_id |
    +-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
    | 139 | 26 | ID2 | subdomain | . | httpdocs | ID3 | 504 | NULL |
    +-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
    1 row in set (0.00 sec)

    mysql> SELECT * FROM APSClientApplicationItems where id="ID3";
    Empty set (0.00 sec)

    mysql>

    (where domain.name is the name of the domain in question and ID, ID2 and ID3 are real numbers; other numbers you get do not matter)

    If you get the same result, try to backup the Parallels Plesk Panel database and delete the problem record:

    mysql> delete from SiteApps WHERE dom_id=ID2;
    Query OK, 1 row affected (0.00 sec)

    mysql>

    After that the domain should be backed up normally.

    Regards,
    Denis.
     
  3. FranciscoM

    FranciscoM Guest

    0
     
    Very thank's !!!

    Fco. Morales
     
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