blank page in file manager

[clubehost]

I make this but no decide, http://kb.parallels.com/en/113637 so I submit ticket but no response, I need urgent

 

[IgorG]

Send me TicketID in PM. I will check it.

 

[macielbr]

Hello,

I have a plesk for windows version 10.4.4 and am having a blank screen when accessing the File Manager, it started right now, because before I was running normally, how do I solve this?

Regards,

Maciel

 

[macielbr]

Please help me !!!

 

[yogurtu]

Same thing here

Hi,
I am having the same issue. Running Plesk 10.4.4 on windows 2008 R2.
I tried changing default language to English, and the error disappeared.
Back to spanish, and I get blank pages everywhere.

Hope this helps finding the solution. However I (we) need a better solution.

Thanks a lot!

 

[macielbr]

Hello,

In my case back to the English language does not solve, this began to occur after the update occurred in the Plesk control panel Windows 10.4.4 MU # 32

Please, Parallels will not speak about it to help?

Maciel

 

[DietmarH]

Hi,
we have the same problem after the automatic update.

Cheers,

 

[alangonzales]

Any solutions???
please help!!

 

[macielbr]

Parallels, you do not say anything?

 

[macielbr]

anyone got any news?

 

[alangonzales]

so far no news, gentlemen d parallels, please need your help.

 

[JeffersonV]

Where is support? Language Portuguese with errors too!

 

[IgorG]

Can someone fill known template with all necessary details? http://forum.parallels.com/showthread.php?t=106115

 

[JeffersonV]

Can someone fill known template with all necessary details? http://forum.parallels.com/showthread.php?t=106115

The problem is all the same. After the automatic update of Plesk 10 the primary language ceased to function properly.

File manager, DNS Zone with blank screen.

Panel version 10.4.4 Update #32

 

[IgorG]

I'm still waiting good report. I can't forward to developers only words "It doesn't work!"

 

[macielbr]

Hi Igor,

PRODUCT: Plesk Panel WINDOWS
VERSION: 10.4.4
VERSION OF MICROUPDATE: 10.4.4 MU #32
OPERATING SYSTEM: Windows Server 2008
ARCHITECTURE: 64 bits

PROBLEM DESCRIPTION:

By accessing the control panel and go in the user options:

WEBSITES AND DOMAINS -> FILE MANAGER
WEBSITES AND DOMAINS -> DNS MANAGEMENT
WEBSITES AND DOMAINS -> FTP MANAGEMENT
WEBSITES AND DOMAINS -> (OTHERS OPTIONS)

It's getting a blank screen, nothing more, only one screen is totally blank.

ANY ADDITIONAL INFORMATION: This began to happen after that there was an updated control panel - MICROUPDATE # 32 because in microupdate #31 everything was functioning normally.

When this problem be fixed?

To give you an idea, I can not create zone in plesk dns because the screen is blank and that directly impacts all of our service.

Regards,

Maciel

 

[IgorG]

Thank you. Developers are working on it.
I will keep this thread updated with results.

 

[macielbr]

Thank you Igor for the return. Can you tell me how much time we have an answer about the problem?

 

[IgorG]

Sorry, I haven't any ETA.
Do you have Customer & Business Manager installed?
Also please enable display_errors=On in php.ini and try to find any error messages in Plesk\admin\logs\panel.log and
Plesk\admin\logs\php_error.log

 

[macielbr]

I had turned display_errors=On

But there is no error generated in php_error.log and does not generate any error in panel.log

Like I said, the screen is just BLANK PAGE, generates no error.

I do not have Customer & Business Manager installed, use only the version 10.4.4 for Plesk server management.