• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Bug: Pressing support leaves SB disabled

A

adaniels

Guest
When pressing on the 'support' button, my e-mail client is opened. However SiteBuilder disables the panel and shows the 'loading' box. You need to reload the page to be able to continue.

Arnold
 
It seems issue really persists. I checked it on my test 4.0.0 installation on 4.1 demo site, the same situation. I have passed this issue to developers and will update this thread as soon as get any news.
 
As I figured out this issue related to FireFox browser only (with IE it works fine). This issue exist in both 4.0 and 4.1 version and there is workaround for this to relod the page.
As I know this situation already corrected and fix will be included into nearest update.
 
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