Cannot change ftp username

[farshid]

Hi,

I have a domain named whose ftp username is pamir and mistakenly my host name is pamir too. Now i have problems wiht conflicts as it seems that the users are clashing. I tried to change the ftp username but got the following messages:

Error: Unable to update hosting preferences:
The following system user attributes were not changed:
login (Unable to get the user (pamir) home: (2221) The user name could not be found.)
passwd (Unable to get the user (pamir) home: (2221) The user name could not be found.)
home (Unable to get the user (pamir) home: (2221) The user name could not be found.)
quota (Unable to get the user (pamir) home: (2221) The user name could not be found.)

How to solve this?

AFG

 

[horosho]

Did you ever solve this. I've run into it (on 8.2) and am unsure how to fix.
Thanks!

 

[Bender]

Hi all,
Try the following:
Open Computer management console.
Go to "Local users and groups", open Users.
Open properties of user "pamir".
Open profile tab. In "Local path" field enter path to domain folder.
For example if %plesk_vhosts% folder is "C:\inetpub\vhosts\" and domain name is domain.com then path should be C:\inetpub\vhosts\domain.com