• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Question Cannot Login in with current credentials

canadianflower

New Pleskian
Cannot log in with current credentials
Therefore cannot submit a request as cannot access teh PLSK Key which is required.
Need help as all sites have been down since 7:30 am.

Server Error
500 Plesk\Exception\Database
DB query failed: SQLSTATE[HY000] [2002] Connection refused
TypePlesk\Exception\Database
MessageDB query failed: SQLSTATE[HY000] [2002] Connection refused
FileMysql.php
Line60
go-to-repair.png

You may be able to resolve the issue automatically using Repair Kit.
If you are the server administrator, try resolving the issue using our troubleshooting tool, Repair Kit.
Open Repair Kit
You will be asked to enter the Plesk administrator password.
 
Most probably MySQL server can't start due to Disk space is full. Please check it.
 
Please go directly to your server and check available disk space there.
 
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