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Can't Access Application Vault

Discussion in 'Plesk 11.x for Windows' started by Mike Legg, Oct 30, 2012.

  1. Mike Legg

    Mike Legg Basic Pleskian

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    When I try to access "Server Management" >> "Tools and Settings" >> "Application Vault" I get the following error -
    Internal error: [MySQL][ODBC 3.51 Driver][mysqld-4.1.22-community-nt]Got error 1 from storage engine

    Does anyone know what the issue might be?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    It seems apsc database is corrupted. I think that only way to resolve the issue is to restore any of the database backup from the location "C:\Program Files (x86)\Parallels\Plesk\MySQL\Backup"
    Contact support team if you can't restore it by yourself.
     
  3. Mike Legg

    Mike Legg Basic Pleskian

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    Thanks Igor, but I don't have a "Backup" folder under C:\Program Files (x86)\Parallels\Plesk\MySQL\
     
  4. Mike Legg

    Mike Legg Basic Pleskian

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    I've found backup scripts on my D drive where the customer data is stored, but they only contain comments eg....

    -- MySQL dump 10.9
    --
    -- Host: localhost Database: apsc
    -- ------------------------------------------------------
    -- Server version 4.1.22-community-nt

    /*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
    /*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
    /*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
    /*!40101 SET NAMES utf8 */;
    /*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;
    /*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
    /*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
    /*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;

    So restoring this wouldn't actually do anything.
     
    Last edited: Oct 31, 2012
  5. Mike Legg

    Mike Legg Basic Pleskian

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    It seems a re-installation is the only way to get the Application working.

    How do I re-install the Application Vault?
     
  6. Mike Legg

    Mike Legg Basic Pleskian

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    This is the first time I've ever tried to use the Application Vault (My gut instinct was to avoid it).

    I only wanted to use it because I have a client that wants to install DotNetNuke and we've been trying for days to do it manually without any success.

    My only solution now is to tell the customer to go to another hosting company that doesn't use Plesk.
     
  7. IgorG

    IgorG Forums Analyst Staff Member

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    Have you tried contact Support Team at least?
     
  8. Mike Legg

    Mike Legg Basic Pleskian

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    How much money is that going to cost me?
     
  9. IgorG

    IgorG Forums Analyst Staff Member

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