1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice

Can't install SiteBuilder

Discussion in 'Legacy Sitebuilder Software' started by wanga, Nov 22, 2004.

  1. wanga

    wanga Guest

    0
     
    Hey,
    I submitted a trouble ticket regarding this already, When I try to install SiteBuilder I get the folllowing error:

    FAIL: I can not open a file install.log

    where does the install.log file get written so I can set the proper directory permissions.

    Thanks in advance!
     
  2. wanga

    wanga Guest

    0
     
    okay, I got that fixed

    (for future reference)

    mkdir logs
    chmod ugo+wx logs

    next problem, cant upload key!

    takes me back to upload key page, and says no licence key.
     
  3. AlexIs

    AlexIs Guest

    0
     
    What is your ticket number?
     
  4. wanga

    wanga Guest

    0
     
    its okay, I got it working on another server.
     
  5. AlexIs

    AlexIs Guest

    0
     
    It's good.
     
  6. reloaded

    reloaded Guest

    0
     
    Location

    Can you please inform us in what folder you create the /logs i have allready tryed almost all the places that are possible and i'm still having the same message as you had.

    Kind Regards,
    MC
     
  7. AlexIs

    AlexIs Guest

    0
     
    Re: Location

    Log file path is
    /usr/local/sitebuilder/log/install.log
     
  8. reloaded

    reloaded Guest

    0
     
    thankx

    It's working with some touches in the DB, thank you!

    Regards,
    MC
     
  9. citrus

    citrus Guest

    0
     
    I have the same "FAIL: I can not open a file install.log" problem.

    I noticed, that several files aren't created.
    The install.log from another server means:
    Code:
    [10-December-2004 21:24:18] Log of installation process
    [10-December-2004 21:24:18] Create dirs...........
    [10-December-2004 21:24:18] The dir "temp" is created ...Ok
    [10-December-2004 21:24:18] The dir "work" is created ...Ok
    [10-December-2004 21:24:18] The dir "users" is created ...Ok
    [10-December-2004 21:24:18] Create config file..........
    [10-December-2004 21:24:18] Process sql-query: USE sitebuilder
    [10-December-2004 21:24:18] Result:...... Ok
    
    The folder temp and so on won't be created.
    Does anybody now how to fix that?

    My steps till now:
    -Installing Sitebuilder 1.1 standalone for FC1
    -Created the DNS zones
    -Modified httpd.conf
    -Installed ioncube

    Now I tried to continue via http://sitebuilder.domain.com/install/install.php and get the install.log error.. :confused:

    Thank you for some inputs,

    citrus
     
  10. citrus

    citrus Guest

    0
     
    Re: thankx

    reloaded, can you provide some more infos on how to fix that error?
    Thank you in advance!
     
  11. AlexIs

    AlexIs Guest

    0
     
    I need detailed information about your installation (install.log, etc.)

    Can I talk you direct? (ICQ or Email).

    Also You can ask our support team.
     
  12. citrus

    citrus Guest

    0
     
    update: alexls solved my problem!
    Make sure that the /usr/local/sitebuilder folder has the same owner as apache runs with.
    If you have cPanel installed, this is nobody.
    Use this syntax in shell:

    # chown -R nobody:nobody /usr/local/sitebuilder
     
  13. joelcade

    joelcade Guest

    0
     
    FAIL: I can not open a file install.log

    I'm having the same problem. I get the "FAIL: I can not open a file install.log" I have installed SBuilder on a clean installation of Red Hat Enterprise 4. Apache is running as the apache user in the apache group. I've set the owner of the sitebuilder and its subdirectories to apache:apache. I've also given 777 permisions to the /usr/local/sitebuilder, but the error continues. Anyone have ideas?

    Thanks,

    Joel
     
  14. gpan000

    gpan000 Guest

    0
     
    Same problem

    I'm seeing the same problem. Permissions look correct, but the error message still appears. Has anyone found a solution yet?
     
  15. crnunez

    crnunez Regular Pleskian

    25
    90%
    Joined:
    May 24, 2006
    Messages:
    124
    Likes Received:
    0
    At this moment, It's a bug of sitebuilder.!

    I'm also having the same issue.
     
  16. gpan000

    gpan000 Guest

    0
     
    Possible fix?

    It looks like the problem was due to the machine having SELinux (Security Enhanced Linux) turned on. As far as I can tell, there are two possible solutions: Either turn off the SELinux extensions (don't ask me how, I never did find out). Or, change the security context that sitebuilder runs in. I was able to do this with the following command:

    chcon -R -h -t httpd_sys_content_t /usr/local/sitebu
    ilder/

    After that, the app is running fine.
     
  17. crnunez

    crnunez Regular Pleskian

    25
    90%
    Joined:
    May 24, 2006
    Messages:
    124
    Likes Received:
    0
    Excellent, now it work! :)

    Each Plesk's solution is as a labyrinth...
     
Loading...