can't update 12.5.30 Update #28

[linker]

@linker,

Just post the autoinstaller3.log file.

Maybe that contains some valuable information.

Regards...

Please help me to see .thanks.

 

[linker]

I meant run upgrade with

# /opt/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component panel

Can you help me again? I have upload the autoinstaller3.log. thanks

 

[IgorG]

Try to remove directory /root/.autoinstaller/ and run autoinstaller again.

 

[trialotto]

@linker,

IgorG has given you a proper hint: remove the directory and run it again.

If you encounter issues again, just put the new autoinstaller3.log on the forum (please only add the new/latest log lines).

Regards....

 

[linker]

@linker,

IgorG has given you a proper hint: remove the directory and run it again.

If you encounter issues again, just put the new autoinstaller3.log on the forum (please only add the new/latest log lines).

Regards....

Do like this ,is the right?
delete the /root/.autoinstaller/ frome the FTP (see the picture)

and run the

wget https://autoinstall.plesk.com/plesk-installer

chmod +x plesk-installer

./plesk-installer

but it show
BUSY: Update operation was locked by another update process.

here is the autoinstlaller3.log

[2016-04-18 13:45:55.249501] Environment locale name is 'en_US.UTF-8'
[2016-04-18 13:45:55.250036]

Plesk Installer 3.18.9 (built on 2016-03-09 15:10 svn rev. 348788) started at (timezone KST) Mon Apr 18 13:45:55 2016
Command line arguments: /var/cache/parallels_installer/installer

[2016-04-18 13:45:55.250058] SourceUrl: original source url is https://autoinstall.plesk.com/
[2016-04-18 13:45:55.250072] SourceUrl: fixed url is https://autoinstall.plesk.com/
[2016-04-18 13:45:55.250351] Try to find rcfile...
[2016-04-18 13:45:55.250377] Autoinstaller rcfile not found.
[2016-04-18 13:45:55.253142] Got OS name Linux, vendor Ubuntu, version 14.04, arch x86_64, environment ~empty

 

[IgorG]

After removing file /tmp/psa-installer.lock I have updated your Plesk.
All looks fine now.

 

[linker]

After removing file /tmp/psa-installer.lock I have updated your Plesk.
All looks fine now.

Yeah, thanks for the help. you are the best one who can help me in the plesk. let me enjoy the happy times.
I also say sorry make you some trouble because I don't understand the linux.
Also thank you ,trialotto