• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Change Domain of Subscription

daanse

Regular Pleskian
Hi,
is it possible to change the Domain of a Subscription?
I have migrated from Confixx, some old Server and now have a bunch of useless Domains within every Subscription.
Any Advice would be awesome
 
@UFHH01 my first move was to look into Docs.
I didn't found a Solution.

My Problem is:
1. I create new User and new Abo.
2. Domain of the Abo (which is bound to abo right?) is old and was cancelled
3. How can i change that Domain which was used to create the Abo?

The last Time i've checked it was not possible to change that "old" Domain.
This is what i need to do. We just migrated hundreds of Sites with the old web1.domain.de / web2.domain.de .....
So we have hundreds of useless Domains. Do you understand?
 
Hi daanse,

How can i change that Domain which was used to create the Abo?
Did you try the "normal" way to change the subscriber?
  1. Go to "Home > Customers"
  2. Click on the "CUSTOMER_NAME" with the domain in question
  3. Click on ( tab ) "Subscriptions"
  4. Choose the domain in question
  5. Click on "Change Subscriber" and choose the new subscriber
 
Did you try the "normal" way to change the subscriber?

Yes, and i tried at about Step 2 of yours, to just delete the unwanted Domain which only is a Placeholder.
But this deleted the whole Subscription.
The FIRST Domain of a Subscription is linked to the Subscription. THIS is what i want to tear appart. :)
Confixx (for my Informations) always created some placeholder Domains "webXX.yourserver.de" for each Subscription.
After migrated few times to Plesk until now, there a 100 Subscriptions with this Placeholder domains.
So 100 useless Domains which running with enabled Hosting. Yes i could turn off hosting maybe, but what about delete? :)
Do you understand?
 
Hi daanse,

Yes, and i tried at about Step 2 of yours, to just delete the unwanted Domain which only is a Placeholder.
This is the expected behaviour, when you try to delete the FIRST assigned domain from a subscription. :)

Consider to MOVE a (sub)domain to a ( temporary created ) subscriber, which you later could delete, to get rid of these unwanted (sub)domains. ;)
 
HI @UFHH01 ,

finally i had time to test this.

Problem still is: If i create a temp Subscription i will not reach my goal as this is same Problem as before.
I can change owner of a subscription on the fly, yes. But i want to get rid of these placeholder Domains. I i create a new sub with new placeholder i have the same as before.
and i can't create a Subscription on my "test.de" Domain because i already have this Domain created.
So if "test.de" (which is the real Domain i actively use should be the Domain of my subscription, i must Delete that (including my whole Projekt :-( ) and than create new.
But than i have to restore Files and and and ......
This is not easy to handle.
I have at about 100 Old confixx Domains as Placeholder which are not be used but somehow makes Server slow as there are to many Logs in total.

A Function "Change Main Domain in Sub" would be much more smoother. Than i don't have to delete whole Account an recreate everything from the Beginning. Because that seems the only Solution until now :(
 
Back
Top