• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Connection to Mailserver doesnt work

D

depesch

New Pleskian
Server operating system version
Debian 11.7
Plesk version and microupdate number
18.0.53
Hi,

Yesterday I switched the name servers of my domain dennispeterschneider.de from Hetzner DNS to Cloudflare. My Plesk instance/my host is "plesk.dps-infra.de" and is not managed by Cloudflare but at netcup.de. Since i switched to cloudflare for dennispeterschneider.de, a connection in Outlook or Apple Mail to my mail server no longer works. E-mail retrieval via webmail works. Unfortunately, I cannot find the error and assume that I have set everything correctly. Can anyone give me a tip?

1687784266600.png
1687784359170.png
1687784388971.png
 
Hi @depesch, thank you for posting. These may help:


Resolved - Cloudflare, DNS and Mail

I own domain.de and it's hosted on my Plesk server xxxx.startoserver.de rDNS used to be xxxx.startoserver.de and my hostname in Plesk was also xxxx.startoserver.de. In cloudflare I had the following records: A domain.de --> IP (proxied) A mail.domain.de --> IP (DNS only) MX --> mail.domain.de...
talk.plesk.com talk.plesk.com
 
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