Domain migration from plesk 11.0.9 to 12.0.18 - not supported?

[Sean_Russell]

Hello,

we have just purchased a new server running Plesk 12.0.18. We want to migrate websites, emails etc over from a server running Plesk 11.0.9. After going to Home>Tools & Settings>Migration & Transfer Manager> entering the IP address of the new server and selecting "Only manually selected resellers, customers and domains" I click next then get the message:

Error: Migration from Plesk version 12.0.18 is not supported.

Does this mean I need to upgrade the Plesk from 11.0.9?

Thanks

 

[IgorG]

You can't migrate domains from newer Plesk version to older version. And you can migrate from 11 to 12 version.
More details in this guide - http://download1.parallels.com/Ples...nstallation-upgrade-migration-guide/71244.htm

 

[Sean_Russell]

Hi Igor, thanks for that. My fault... I was starting the migration the wrong way. I was starting the migration from the old server rather then from the new server. All has migrated successfully now.