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Domain Suspend/Unsuspend Problem

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Ozkan, Feb 25, 2011.

  1. Ozkan

    Ozkan New Pleskian

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    Hi,

    I've a strange problem on my Server 2008 r2 box installed Plesk 9.5.4 and it so important for us.

    I can suspend a domain from Plesk but when i want to unsuspend it Plesk wait too long and after shows unsuspend successfully. But website seems stopped in iis and no dns records. All of the domains have the same issue. Also when i checked the logs;

    Execute ftpmng --install-vhost --soft "--vhost-name=denemehostu.com" failed:
    at (domainmng::ftp_on_off line 413)
    at Turn on domain denemehostu.com (state=8)(domainmng::turnDomain line 120)
    Execute file name: C:\Plesk\admin\bin\domainmng.exe

    then;

    Execute ftpmng --reconfigure-all failed:
    Execute file name: C:\Plesk\admin\bin\domainmng.exe

    but when i use these commands from cli there is no error. Also when i tried from cli turn-on the domain;

    c:\Plesk\admin\bin>domainmng.exe --turn-on --domain-name=denemehostu.com
    Execute ftpmng --install-vhost --soft "--vhost-name=denemehostu.com" failed:
    Execute ftpmng --reconfigure-all failed:
    c:\Plesk\admin\bin>

    I'm waiting for your help.

    Thanks,

    Kind Regards,,
     
  2. Ozkan

    Ozkan New Pleskian

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    This issue is very important for us.
    Pls help
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    In fact this issue is occurring when domainmng operation failed. If domainmng catch error during switching domain on/off, then operation rollback with ftpmng --reconfigure-all in the end of sequence.

    But real issue is exists, it can be obtained in Administrative Tools -> EventLog -> Plesk
    For example:

    So, in fact, this issue caused by absence of several sites in IIS, despite it presents in Plesk.
     
  4. Ozkan

    Ozkan New Pleskian

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    Sure we control the logs first but we couldnt see any log for this problem. How can a parallels tech control this issue ? We are working with a datacenter so we wouldnt take licenses directly from parallels
     
  5. Ozkan

    Ozkan New Pleskian

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    Execute ftpmng --install-vhost --soft "--vhost-name=domainnametest.com" failed:
    at (domainmng::ftp_on_off line 413)
    at Turn on domain domainnametest.com (state=8)(domainmng::turnDomain line 120)
    Execute file name: C:\Plesk\admin\bin\domainmng.exe
    Execute ftpmng --reconfigure-all failed:
    Execute file name: C:\Plesk\admin\bin\domainmng.exe

    Logs is this.
     
  6. Zubin Saigal

    Zubin Saigal New Pleskian

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    Facing the same issue. Were you able to fix it?
     
  7. Ozkan

    Ozkan New Pleskian

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    Hi Zubin,

    I got contact to the parallels support for the problem. Also checked the memory buffer issue. After 3 weeks they replaced the domainmng.exe with the patched or fixed one. If u want to try please pm your mail. I can send the patched file.
     
  8. pasa

    pasa Guest

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    Facing the same issue. Were you able to fix it?
     
  9. Ozkan

    Ozkan New Pleskian

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    if you r facing the same problem, i can send the fixed domainmng.exe. Please pm ur mail.
     
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