Question DropBox backup Fail: No reason or detail shown

[Inuya5ha]

I managed to make a dropbox backup of small sites, but whe trying to backup a large site (67 GB zipped), the process fails while copying the file to dropbox.

This is the end of the log file:

2017-08-08T21:04:24+00:00 DEBUG (7): Dropbox Upload: /usr/local/psa/PMM/tmp/dropboxLraSHP.tar
2017-08-08T21:25:12+00:00 DEBUG (7): {"error": "Internal Server Error"}

Any help will be greatly appreciated... thanks.

 

[IgorG]

I think that it is a just unclear error message when there is storage quota limit in Dropbox. Please check that you have enough free disk space on your Dropbox account.

 

[Inuya5ha]

Igor, sorry for the late response, there is plenty of free space, I have paid the 2TB plan and the storage is practically empty. The file transfer is failing at some point, maybe one side is unpexpectedly closing the connection. I assume dropbox can handle large files (60GB), because they are in the storage business.

Is there some sort of connection timeout setting in Plesk that can be edited? Thanks,

 

[helpchrisplz]

I just setup a new server for a client of mine and I also get the same error
{"error": "Internal Server Error"}

My backup is less than 1GB and the Dropbox account is brand new.