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Input Enormous price increases yet again for 2025
- Thread starter Tim_Wakeling
- Start date
From January 2025, subscription is going from 34 to 52 EUR / source: month https://cdn1.plesk.com/wp-content/uploads/2024/10/09162904/2025_Plesk_Licensing_Guide_CUSTOMER.pdf
This is why everyone is so pissed off, because Plesk is starting to be unpredictable and not very trustworthy on how it communicates the changes, also no points for loyalty. How can I look in the future and say this is the product I want to use, if I am not sure how much it will cost tomorrow?
I think also such an increase is unjustified and hopefully will boost new competition for Plesk and cPanel, I see new products Plesk comes up with and that is nothing users asked for.
bootted
Basic Pleskian
Unfortunately, migrations are time-consuming, and things often go wrong. It’s a good thing for companies like Plesk. I remember that even using their internal tool, it took me hours and hours to migrate everything (there’s always something that gets stuck between files, databases, DNS, etc.).
Anyway I'm happy to have switched to CloudPanel. Just today, I installed Flarum in few minutes. I’m living a happier life now. It may sound absurd to get so much joy from leaving Plesk, but that’s how it feels
I share the same concerns of most of the Pleskians here. I have been using Plesk for around 15 years. Our needs haven't changed much along time: very much appreciated the integration between Apache and Nginx, Migration tools, but many of the new features are redundant for us. We would certainly appreciate a plan for 3 domains (like the one that provides DigitalOcean), because we have VPSs that only use 1 domain... Plesk boasts that it is installed in over 300.000 servers: on such a scale economy and considering that there aren't too many significant improvements, the price increase cannot seem less than greedy. It's the problem of killing the competition: since the same company owns both Plesk and CPanel, they are simply exercising monopolistic practices (prices for CPanel are even worse). For us it is also time to start using an alternative: Plesk is just being abused by these greedy capital vendors.
HHawk
Regular Pleskian
Once again, we are faced with Plesk's absurd price hikes—complete with their so-called “innovative” features that nobody asked for. Neither we, as Plesk partners, nor our clients (server owners, resellers, and hosting customers) find any value in these changes.
It speaks volumes that Plesk and its employees remain utterly silent. Over 40 emails have been sent to various contacts, including WebPros, CVC Fund, and even their CEOs. What have we received in return? A grand total of one phone call from a Plesk account manager, promising an email follow-up that, unsurprisingly, never materialized. Almost two weeks later, here we are, with no response. This lack of accountability has become Plesk’s trademark.
The sole "active" employee on the Plesk forums is a community manager whose only skill seems to be copy-pasting the same canned responses. Suggestions for improvement? What a joke! Plesk is a rudderless ship, led by a captain without vision or common sense, steering recklessly toward the cliffs. With the current trajectory, this ship is destined to sink, and it's sinking faster every day. Thankfully, more individuals and companies are waking up and jumping ship before it’s too late.
To add insult to injury, when they contact us about these ludicrous price increases, we direct them straight to Plesk. Why? Because Plesk, not us, is responsible for this disgraceful price gouging. We’re done being the middleman for their unethical business practices.
As for clients with 30 or more domains? They’re financially stuck with the Plesk Web Host Edition, an overpriced license with no viable alternatives. Many of these clients have canceled their servers entirely. Thankfully, we've managed to save some by offering alternative solutions, but let’s be clear: this is despite Plesk, not because of it.
Let’s not forget: OpenLiteSpeed? Missing. Performance optimizations? Absent. What Plesk does offer is more bloatware than anyone could ever need. It’s as slow as molasses in January.
We’re not waiting around to watch this shipwreck. We've already begun exploring and testing alternative solutions. Yes, it’s cost us time and money, but Plesk’s yearly increases are even more outrageous. Combined with rising costs for rack space, bandwidth, external backups, and electricity, the hosting industry is becoming more expensive by the day. Yet Plesk feels entitled to slap on price increases of over 45% for Web Pro Edition and over 50% for Web Host Edition. It’s nauseating.
It speaks volumes that Plesk and its employees remain utterly silent. Over 40 emails have been sent to various contacts, including WebPros, CVC Fund, and even their CEOs. What have we received in return? A grand total of one phone call from a Plesk account manager, promising an email follow-up that, unsurprisingly, never materialized. Almost two weeks later, here we are, with no response. This lack of accountability has become Plesk’s trademark.
The sole "active" employee on the Plesk forums is a community manager whose only skill seems to be copy-pasting the same canned responses. Suggestions for improvement? What a joke! Plesk is a rudderless ship, led by a captain without vision or common sense, steering recklessly toward the cliffs. With the current trajectory, this ship is destined to sink, and it's sinking faster every day. Thankfully, more individuals and companies are waking up and jumping ship before it’s too late.
A Grim Reality for Plesk Partners and Clients
Take us as an example: as a Plesk Partner (a title that used to mean something but now means absolutely nothing), we managed over 400 Plesk licenses. A small portion is used for our own shared hosting servers. While the insane price hikes hurt, we can still absorb those costs—for now. But for our clients with small VPS servers, often hosting just over 10 domains, the story is very different. These clients are forced to upgrade to the Plesk Web Pro Edition, paying nearly double for their Plesk license compared to the cost of the entire VPS itself!To add insult to injury, when they contact us about these ludicrous price increases, we direct them straight to Plesk. Why? Because Plesk, not us, is responsible for this disgraceful price gouging. We’re done being the middleman for their unethical business practices.
As for clients with 30 or more domains? They’re financially stuck with the Plesk Web Host Edition, an overpriced license with no viable alternatives. Many of these clients have canceled their servers entirely. Thankfully, we've managed to save some by offering alternative solutions, but let’s be clear: this is despite Plesk, not because of it.
The Myth of "Improvements"
And about those so-called "improvements" the community manager keeps touting—don’t make us laugh. For example, the migration bug (Password-protected root directories for domains are not migrated in Plesk for Linux) has been around for over two years! It was promised to be fixed in “future updates,” but guess what? It’s still broken. Instead of fixing long-standing issues, Plesk spends its time adding useless junk nobody asked for. The interface is now a bloated, sluggish mess. Features like the “Active List” are removed entirely, the admin login screen is a disaster, and ModSecurity barely works.Let’s not forget: OpenLiteSpeed? Missing. Performance optimizations? Absent. What Plesk does offer is more bloatware than anyone could ever need. It’s as slow as molasses in January.
The Final Straw
What’s most infuriating is that nobody at Plesk seems to care. Complaints fall on deaf ears, and the company is completely unresponsive. It’s clear that everyone at Plesk knows the ship is sinking. As a partner, we used to believe this disaster would unfold by 2026, but at the current rate, it’ll likely happen next year.We’re not waiting around to watch this shipwreck. We've already begun exploring and testing alternative solutions. Yes, it’s cost us time and money, but Plesk’s yearly increases are even more outrageous. Combined with rising costs for rack space, bandwidth, external backups, and electricity, the hosting industry is becoming more expensive by the day. Yet Plesk feels entitled to slap on price increases of over 45% for Web Pro Edition and over 50% for Web Host Edition. It’s nauseating.
A Sinking Ship
Plesk has made the hosting industry less enjoyable and far less healthy for everyone. Their disgusting practices make us sick—literally. So thank you, Plesk, for ruining what used to be a thriving ecosystem with your greed and incompetence. Keep it up, and we’ll see you at the bottom of the ocean.
bootted
Basic Pleskian
I'm happy to hear that you're changing panels. One action is worth a thousand words. See you on the other side of the (free) Matrix
Oh boy, they're getting even more ridiculous: https://support.plesk.com/hc/en-us/...t-steps-should-I-take-to-continue-using-Plesk
No mention of the reasons or any actions on their end.
No mention of the reasons or any actions on their end.
HHawk
Regular Pleskian
Support isn't that great anymore at Plesk to be honest. Slower than before and it seems the employees working for Plesk aren't that happy either. Or so it seems.
bootted
Basic Pleskian
If you're looking for something corporate-grade that costs less, I recommend DirectAdmin (starts at $5 per month for 20 domains and 2 accounts).
I'm currently using CloudPanel, but if I wanted a paid panel with support and quality, I would have chosen DirectAdmin. I'm frugal and have some free time, so I learned how to use CloudPanel and implemented the missing parts directly on the server.
In case of issues, I have many snapshots with Hetzner, and I've already had to use them. They work perfectly for disaster recovery.
bootted
Basic Pleskian
DirectAdmin doesn’t support PHP 5.3, which reached its EOL in 2014. CloudPanel doesn’t support it either. I don’t think there’s any panel that supports it natively. Using a PHP version that hasn’t been updated in 10 years is considered risky (you’ll have to set everything up manually).
DirectAdmin's interface is easy to use and it takes very little time to learn. I recommend watching some YouTube videos about the admin panel.
ispmanager