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Input Enormous price increases yet again for 2025
- Thread starter Tim_Wakeling
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hschramm
Basic Pleskian
Still sounds to me for a shady licenses partner. i would take his statement and let it validated by webpros and then confront the partner with it. 150 domains makes no sense. 256 or 300 domains would make more sense, because these numbers are from the documentation (keyword piped logs)
I haven't had too many issues with Plesk support for highly technical matters. It can take a bit of time to get things in front of an appropriate developer, but they do ultimately come through. I use their support for almost nothing related to end user type concerns, or underlying OS concerns though, so perhaps my experience differs.
I've been a customer since January of 2005, and what I'd valued more (until now) was pricing consistency, and features that appeal to me as a host. Past 5+ years, almost everything I ask for gets a go post it on uservoice and hope for the best. I asked for action log to support mirroring to syslog over five years ago, repeatedly, yet they ignored until the EU passed NIS2 and now all the sudden a security feature becomes important. I asked for 2fa for years before it showed up. I ask for security features or availability features regularly, but just get brushed off because they're working on the latest and greatest Wordpress/Node/Laravel widget that they'll auto install without asking. They seem to have shifted focus to trying to appeal to the one off personal VPS user who will license a bunch of add-ons instead of those actually running servers for customers.
I've been a customer since January of 2005, and what I'd valued more (until now) was pricing consistency, and features that appeal to me as a host. Past 5+ years, almost everything I ask for gets a go post it on uservoice and hope for the best. I asked for action log to support mirroring to syslog over five years ago, repeatedly, yet they ignored until the EU passed NIS2 and now all the sudden a security feature becomes important. I asked for 2fa for years before it showed up. I ask for security features or availability features regularly, but just get brushed off because they're working on the latest and greatest Wordpress/Node/Laravel widget that they'll auto install without asking. They seem to have shifted focus to trying to appeal to the one off personal VPS user who will license a bunch of add-ons instead of those actually running servers for customers.
For sure they have some small Capitals that they add, eg performance reasons. But it is Not easy to discuss about this with a partner as you are in a Partnership. What if they cancel it?
I can already see - they just try to get rid of it. i could Tell you much more Stories how they deal with it… believe me you would not believe it
fsdf32a
New Pleskian
Hello guys.
I've been working with Plesk for over 6 years, but in the last 2 years Plesk hasn't STOP raising prices and every week they release updates that really don't make any difference!
The community has been asking for features for years that they've never added and worse than that, they removed features that were previously free for a fee, like the cloud backup and immunifyav in the web pro version, which was free, but now you have to pay an extra 5USD or much more per month for each one.
Not to mention the abusive price for extra languages.
Honestly, I'm TIRED of it, I'm going to be migrating all my servers to new control panels.
I'm tired of bugs and more bugs that Plesk doesn't fix. They force you to migrate your OS to a new version full of bugs that they don't fix and then they increase the price.
CentOs7 > Alma8 > Alma9
Not to mention the absurd amount of unnecessary updates they do every week, overnight, you access the server and everything has changed.
Plesk was beautiful and extremely functional, but now they just want to turn Plesk into cPanel, they are really doing a great job, they can be left alone doing this. I never liked cPanel and I am leaving Plesk for the same reason, abusive prices, useless functions, pointless updates, many bugs, ineffective support.
All I have to say is: GOODBYE PLESK - RIP PLESK
I've been working with Plesk for over 6 years, but in the last 2 years Plesk hasn't STOP raising prices and every week they release updates that really don't make any difference!
The community has been asking for features for years that they've never added and worse than that, they removed features that were previously free for a fee, like the cloud backup and immunifyav in the web pro version, which was free, but now you have to pay an extra 5USD or much more per month for each one.
Not to mention the abusive price for extra languages.
Honestly, I'm TIRED of it, I'm going to be migrating all my servers to new control panels.
I'm tired of bugs and more bugs that Plesk doesn't fix. They force you to migrate your OS to a new version full of bugs that they don't fix and then they increase the price.
CentOs7 > Alma8 > Alma9
Not to mention the absurd amount of unnecessary updates they do every week, overnight, you access the server and everything has changed.
Plesk was beautiful and extremely functional, but now they just want to turn Plesk into cPanel, they are really doing a great job, they can be left alone doing this. I never liked cPanel and I am leaving Plesk for the same reason, abusive prices, useless functions, pointless updates, many bugs, ineffective support.
All I have to say is: GOODBYE PLESK - RIP PLESK
No one is forcing you to upgrade the OS, but you loose out on features and such from the latest version of the OS. Mind you that CentOS7 has been EOL for a good while now and Plesk is providing extended support until 2026 which is more then generous compared to Microsoft Windows Servers. Plus I stopped using RHEL based OSes last year and now mainly use Debian and been rock solid since.
You do know that you can turn off automatic updates, right?
You do know that Plesk and cPanel is own by the same parent company, right? So it's not too much of a surprised that they're going to be somewhat similar but even then I still prefer how Plesk handles a lot of things compared to cPanel.
Hello,
what I do not really understand is: What has the OS to do with Plesk?
If I compare AlmaLinux to Debian, I would say Alma is the choice because of long term support. Alma 9 has a support cycle (security) until 2032, does Debian have something like this? I am not asking stupid, it is really for interest.
We still have servers running PHP 5.2 and 5.1, CentOS 6 and the most modern system in place is currently CentOS 7 on a bunch of hosts. For us, long term support & stability are the main criteria.
Even though we migrated many systems away from Plesk (and we still do), the key question is: What is the alternative? Until today, I have found not one single solution that comes close to the features Plesk offers me.
That being said, we have some licenses through a partner where ELS is not activated automatically. For this servers, if you want, you can extra order it. There is no force. The licenses sold through another partner have this enforcement. Maybe interesting for some of you...
@Deleted member, you do know that it's basically the same thing with any software on Windows OS that's EOL too, right? You can still run the latest supported version on those EOL OS but don't expect the makers to provide you free support. I really cannot see why everyone is so hung up on the older OSes for as it's just common in the tech industry to not provide support for OSes that's EOL unless you're willing to pay for the support.
Also I think you've provided your feedback already about the price increases, I'm sure it's been noted, but right now you're just a broken record repeating yourself.
As for the forced ELS, I never stayed on an OS long enough for having to get ELS and I had always bought my license directly through Plesk and not through a partner so I can't speak about it being forced so I can only assume that it depends on the partner if they forced it or not based off of what manni said.
Also I think you've provided your feedback already about the price increases, I'm sure it's been noted, but right now you're just a broken record repeating yourself.
As for the forced ELS, I never stayed on an OS long enough for having to get ELS and I had always bought my license directly through Plesk and not through a partner so I can't speak about it being forced so I can only assume that it depends on the partner if they forced it or not based off of what manni said.
Hi fvs047,
first of all - you definitely did not go for the wrong choice. We use Plesk since version 7 (10 years+) and we are pretty happy with it. The topic that we discuss here is the high price increase, but honestly said: Where don't you have it. Even my annual payment for the Connecting Services in my car increase ;-).
In this thread it's like in other topics: Frustrating, negative, comments will always be louder then other ones. And for sure there are thousands of happy Plesk customers out there. Even though we in our company migrate away from Plesk on many servers, we still keep it on our main hosting platforms. The question that you have to ask yourself is, why you need Plesk (or any alternative).
Again, Plesk is a great piece of software. But the best solution is only 50% of the discussion, the question in parallel is also: What's the need on your side
Cheers
Manni
No, there are just some individuals who have complained about Plesk pricing for years on this forum and other places. Plesk is the Porsche 911 among control panels. If you want to drive a Lada Riva or a Dacia 1310 instead of the Porsche 911 then Plesk is not for you. But if you want to be on a top notch panel, stay with Plesk. The problem with pricing is that it started out too low many years ago when Plesk upgraded from the 11.x and 12.x versions to Plesk Onyx and then Obsidian. That was a major technology advancement, but many users want to pay the Lada or Dacia price still as they had many years ago for the Porsche that they get these days.
Hi fvs047, as you can see there are different voices here. I partly agree with the comment from @Bitpalast but I really think the question depends on what your needs are. So I want to give you some insights in the experience that I've made in the last years and how I see the things. And yes, this is a personal experience, I don't want to talk negative or positive but super neutral.
Plesk is a Hosting Management Panel, making System Administrator's live easier. This means, that Plesk is a piece of software that will generate configuration for other tools. This means, that it can help saving your time, but it will not replace a system administrator. You will need knowledge about system administration, especially about hardening as Plesk won't take care about it. E.g. is firewalling: Plesk gives you an interface to manage your iptables rules, but it is your job to maintain/activate/understand the rules.
Now coming to Plesk and/or it's competitors, independent whether they are Open Source, cheaper, more expensive, whatever. I personally think, that a monthly license fee of ~ € 40,- for a unlimited license is fair for a server. If you have plenty of servers, like we have, this might drive the price up, right? So suddenly cost saving thoughts might come up to the table. E.g. a 10% increase is not much, but if you e.g. have license costs for € 4.000,- the € 400,- might hurt you. But this is not a problem only to Plesk, it's the same with e.g. Microsoft. We have a lot of customers migrating out of Microsoft 365, because the total license fees are not payable by them anymore.
Now, I want to give you a very personal insight, why for example I was complaining here:
- Hosting is not our main business, but we host a few thousand domains. Most customers use old technology, because they are not willing to adopt solutions because they work. This leads us into the situation, that 50-70% of our customers use PHP 5.3 (or older!)
Is it a bad situation? Yes!
Can we force the customer to change? No!
So what should we do, if we see no light to migrate? We can't do anything except closing down the business.
- 3% of our customers use the self service platform = login to plesk and maintain it. Most of them are not interested.
It is the same with WordPress: Out of 700 WordPress installations, only 3 (!) people used their login in the last 2 years.
- We do not sell anything like subdomains etc; it is always 1 domain = 1 hosting package = 1 account!
In regards to Support I can tell you, that the Support Team as well as the community admins always did a great job and there is nothing I can complain. In case you get a little bit bigger, the situation becomes strange. We tried several times to achieve an partner status, at least to discuss the situation without any luck. The only feedback we got is, that no new partners are accepted, and that new license changes will come soon.
The big bad point is, that it is simply not possible anymore to plan the future with Plesk. We are required to make contracts with our customers over 3-4 years. Yes, some guys might now say, that this is stupid, but we have for example also "officials" (e.g. schools) as customers and the government requires them to do a long-term contract with best price guarantee. Now for domains this is easy, we just immediatly add the years to it. But how should we handle Plesk inceases? And yes, we had strange topics here: We consume our licenses through 4-5 different partners, some of them are smaller, some of them are most likely some of the biggest ones. And the situation is crazy: E.g. one kicked all licenses simply out, referring to Plesks changes. Another partner just started to increase the license. And then the strange things come: Out of 10 licenses we have in total 7 different prices.
But again, this is not complaining. Plesk is a great tool, until you use it. We don't use the features because our customers are simply not interested. And the mass hosting market is down: We don't want to, and honestly we are not able to go into a competition where 400GB HA-webspace, 8GB dedicated RAM and 6 dedicated vCUPs including unlimited domains and Plesk cost you € 15,- total a month.
So, long story short: Give it a try, make use of all the features & benefits and enjoy Plesk. It's for sure the best solution if you compare it in regards it to features.
Gary W.
Basic Pleskian
Just take a look at Reddit or other forums where people are complaining about Plesk and cPanel for their incomprehensible price hikes. I agree with you on the Porsche 911 example. Plesk is the most advanced system for managing a website today. But now it no longer makes sense to pay $500 a year to remain tied to a platform that already worked well when it cost less than half that.
To revisit your analogy, I took the chassis of a 911 with CloudPanel (for free) and then added the seats, steering wheel, and wheels using Claude and DeepSeek, also learning how to manage a server in the process. And many hosting providers are also thinking of doing the same, as they are tired of their customers' complaints, as if the providers themselves were responsible for the price increases.
Plesk is slowly eroding the trust of its customers, and you'll see it over time.
The backup system is a Porsche 911? If so - I certainly wouldn't buy a Porsche 911. It is clunky - doesn't actually display the scheduled back ups (until you reset one) and mixes up domain backups with each other and the whole system. A total mess. if the reason it is so expensive is because of "investment" it certainly hasn't reached this part of Plesk.
I don't see anything wrong with the backup system. I also cannot understand your statement, that something is mixed up. Backups are super easy to use and highly reliable. If you have issues with using backups, why not post the specific question in a thread on the forum? There probably will be experts who can assist you. Plesk support is also a great option to get help.
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