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hschramm
Basic Pleskian
How does this work? If you order a webhost edition, which is unlimited domains, how do they now that you will host more than 150 domains. and why should they limit it to this strange value? sounds strange to me.
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Input Enormous price increases yet again for 2025
- Thread starter Tim_Wakeling
- Start date
HHawk
Regular Pleskian
So… as promised, here’s the screenshot of all the hard work our team has put in over the past few months. We’ve successfully migrated a massive number of customers (Plesk server owners) to other solutions. Sadly, we also lost a few customers along the way—but hey, that’s just collateral damage when you’re dealing with a vendor that’s determined to price itself out of the market.
Thanks to Plesk’s aggressive price hikes, we found ourselves in the impossible position of trying to justify the unjustifiable. Some customers were so convinced that we were raising prices just to pocket the difference that they bypassed us entirely and complained directly to Plesk. Hilarious. Of course, it didn’t take long for them to get the exact same dismissive response from Plesk that we’ve been getting for years. At least now, they truly understand that we weren’t just making this up.
But let’s talk numbers: we’ve now terminated roughly 80% of our Plesk licenses. Not that Plesk will care, of course. Just a tiny ripple in their revenue stream. But somewhere, someone—whether at Plesk HQ or at their ever-so-greedy investment overlords—will eventually have to notice that longtime Plesk partners aren’t just complaining; they’re actually leaving. Hetzner was the first and more will certainly follow this path, just like us.
The licenses that remain are primarily for our own shared hosting infrastructure, plus a handful of customers still clinging to Plesk like a bad habit (for now). But let’s be real—when the next inevitable price increase drops in January 2026, we fully expect another 25% to 40% of them to either cancel or beg us to move them to a more sane alternative.
Anyway, enough talk—the screenshot speaks for itself.
Thanks to Plesk’s aggressive price hikes, we found ourselves in the impossible position of trying to justify the unjustifiable. Some customers were so convinced that we were raising prices just to pocket the difference that they bypassed us entirely and complained directly to Plesk. Hilarious. Of course, it didn’t take long for them to get the exact same dismissive response from Plesk that we’ve been getting for years. At least now, they truly understand that we weren’t just making this up.
But let’s talk numbers: we’ve now terminated roughly 80% of our Plesk licenses. Not that Plesk will care, of course. Just a tiny ripple in their revenue stream. But somewhere, someone—whether at Plesk HQ or at their ever-so-greedy investment overlords—will eventually have to notice that longtime Plesk partners aren’t just complaining; they’re actually leaving. Hetzner was the first and more will certainly follow this path, just like us.
The licenses that remain are primarily for our own shared hosting infrastructure, plus a handful of customers still clinging to Plesk like a bad habit (for now). But let’s be real—when the next inevitable price increase drops in January 2026, we fully expect another 25% to 40% of them to either cancel or beg us to move them to a more sane alternative.
Anyway, enough talk—the screenshot speaks for itself.
How will MSFT ever control how many CALs we have? Sure, there is no control. In case we need them for support, as this has to be requested through the partner, they will see it.
hschramm
Basic Pleskian
Still sounds to me for a shady licenses partner. i would take his statement and let it validated by webpros and then confront the partner with it. 150 domains makes no sense. 256 or 300 domains would make more sense, because these numbers are from the documentation (keyword piped logs)
I haven't had too many issues with Plesk support for highly technical matters. It can take a bit of time to get things in front of an appropriate developer, but they do ultimately come through. I use their support for almost nothing related to end user type concerns, or underlying OS concerns though, so perhaps my experience differs.
I've been a customer since January of 2005, and what I'd valued more (until now) was pricing consistency, and features that appeal to me as a host. Past 5+ years, almost everything I ask for gets a go post it on uservoice and hope for the best. I asked for action log to support mirroring to syslog over five years ago, repeatedly, yet they ignored until the EU passed NIS2 and now all the sudden a security feature becomes important. I asked for 2fa for years before it showed up. I ask for security features or availability features regularly, but just get brushed off because they're working on the latest and greatest Wordpress/Node/Laravel widget that they'll auto install without asking. They seem to have shifted focus to trying to appeal to the one off personal VPS user who will license a bunch of add-ons instead of those actually running servers for customers.
I've been a customer since January of 2005, and what I'd valued more (until now) was pricing consistency, and features that appeal to me as a host. Past 5+ years, almost everything I ask for gets a go post it on uservoice and hope for the best. I asked for action log to support mirroring to syslog over five years ago, repeatedly, yet they ignored until the EU passed NIS2 and now all the sudden a security feature becomes important. I asked for 2fa for years before it showed up. I ask for security features or availability features regularly, but just get brushed off because they're working on the latest and greatest Wordpress/Node/Laravel widget that they'll auto install without asking. They seem to have shifted focus to trying to appeal to the one off personal VPS user who will license a bunch of add-ons instead of those actually running servers for customers.
HHawk
Regular Pleskian
Excellent post which nails almost everything at Plesk! Thank you HostaHost! A++
For sure they have some small Capitals that they add, eg performance reasons. But it is Not easy to discuss about this with a partner as you are in a Partnership. What if they cancel it?
I can already see - they just try to get rid of it. i could Tell you much more Stories how they deal with it… believe me you would not believe it
rkbonatto
New Pleskian
Hello guys.
I've been working with Plesk for over 6 years, but in the last 2 years Plesk hasn't STOP raising prices and every week they release updates that really don't make any difference!
The community has been asking for features for years that they've never added and worse than that, they removed features that were previously free for a fee, like the cloud backup and immunifyav in the web pro version, which was free, but now you have to pay an extra 5USD or much more per month for each one.
Not to mention the abusive price for extra languages.
Honestly, I'm TIRED of it, I'm going to be migrating all my servers to new control panels.
I'm tired of bugs and more bugs that Plesk doesn't fix. They force you to migrate your OS to a new version full of bugs that they don't fix and then they increase the price.
CentOs7 > Alma8 > Alma9
Not to mention the absurd amount of unnecessary updates they do every week, overnight, you access the server and everything has changed.
Plesk was beautiful and extremely functional, but now they just want to turn Plesk into cPanel, they are really doing a great job, they can be left alone doing this. I never liked cPanel and I am leaving Plesk for the same reason, abusive prices, useless functions, pointless updates, many bugs, ineffective support.
All I have to say is: GOODBYE PLESK - RIP PLESK
I've been working with Plesk for over 6 years, but in the last 2 years Plesk hasn't STOP raising prices and every week they release updates that really don't make any difference!
The community has been asking for features for years that they've never added and worse than that, they removed features that were previously free for a fee, like the cloud backup and immunifyav in the web pro version, which was free, but now you have to pay an extra 5USD or much more per month for each one.
Not to mention the abusive price for extra languages.
Honestly, I'm TIRED of it, I'm going to be migrating all my servers to new control panels.
I'm tired of bugs and more bugs that Plesk doesn't fix. They force you to migrate your OS to a new version full of bugs that they don't fix and then they increase the price.
CentOs7 > Alma8 > Alma9
Not to mention the absurd amount of unnecessary updates they do every week, overnight, you access the server and everything has changed.
Plesk was beautiful and extremely functional, but now they just want to turn Plesk into cPanel, they are really doing a great job, they can be left alone doing this. I never liked cPanel and I am leaving Plesk for the same reason, abusive prices, useless functions, pointless updates, many bugs, ineffective support.
All I have to say is: GOODBYE PLESK - RIP PLESK
No one is forcing you to upgrade the OS, but you loose out on features and such from the latest version of the OS. Mind you that CentOS7 has been EOL for a good while now and Plesk is providing extended support until 2026 which is more then generous compared to Microsoft Windows Servers. Plus I stopped using RHEL based OSes last year and now mainly use Debian and been rock solid since.
You do know that you can turn off automatic updates, right?
You do know that Plesk and cPanel is own by the same parent company, right? So it's not too much of a surprised that they're going to be somewhat similar but even then I still prefer how Plesk handles a lot of things compared to cPanel.
Hello,
what I do not really understand is: What has the OS to do with Plesk?
If I compare AlmaLinux to Debian, I would say Alma is the choice because of long term support. Alma 9 has a support cycle (security) until 2032, does Debian have something like this? I am not asking stupid, it is really for interest.
We still have servers running PHP 5.2 and 5.1, CentOS 6 and the most modern system in place is currently CentOS 7 on a bunch of hosts. For us, long term support & stability are the main criteria.
Even though we migrated many systems away from Plesk (and we still do), the key question is: What is the alternative? Until today, I have found not one single solution that comes close to the features Plesk offers me.
HHawk
Regular Pleskian
Haha. Yes, Plesk does force to upgrade in a way. Otherwise you are charged a fee for the crazy ELS program. We still had customers on CentOS 6.x since they refused to migrate (no clue why). But for CentOS 6.x there was no idiotic ELS program and charging customers extra money. With CentOS 7.x. becoming EOL, they suddently "invented" the ELS program for charging customers more money.
These kind of customers do not care about new features. And the servers were rock solid; even the old CentOS 6.x. servers were having no (security) issues of any kind. So in some way, Plesk was forcing to upgrade, at least if you didn't want to pay "double" fees to Plesk.
But for us this belongs to the past. So I really do not care what Plesk does. Probably they will increase their pricing with 40% to 50% for January 2026. The ones still using Plesk mainly probably don't mind paying a "bit" more again. Haha. ;-)
That being said, we have some licenses through a partner where ELS is not activated automatically. For this servers, if you want, you can extra order it. There is no force. The licenses sold through another partner have this enforcement. Maybe interesting for some of you...
HHawk
Regular Pleskian
Couldn't edit my previous reply anymore. But it's really forced, ELS is automatically added to the Plesk license with an OS like CentOS 7.x. You can cancel it, but it will simply be re-added automatically. I also emailed about this back a long time ago, but Plesk confirmed all Plesk versions with these kinds of OS-es are automatically registered for the ELS program and thus you are going to pay for it...
It's either you that is paying or the party from which you have purchased your Plesk license from. We are a Plesk partner for many years (though we only have a few Plesk licenses left at the moment; tired of the price hikes) and we did get it billed. Canceling it, didn't end the billing, as it's simply being re-added again automatically.
It's either you that is paying or the party from which you have purchased your Plesk license from. We are a Plesk partner for many years (though we only have a few Plesk licenses left at the moment; tired of the price hikes) and we did get it billed. Canceling it, didn't end the billing, as it's simply being re-added again automatically.
HHawk, you do know that it's basically the same thing with any software on Windows OS that's EOL too, right? You can still run the latest supported version on those EOL OS but don't expect the makers to provide you free support. I really cannot see why everyone is so hung up on the older OSes for as it's just common in the tech industry to not provide support for OSes that's EOL unless you're willing to pay for the support.
Also I think you've provided your feedback already about the price increases, I'm sure it's been noted, but right now you're just a broken record repeating yourself.
As for the forced ELS, I never stayed on an OS long enough for having to get ELS and I had always bought my license directly through Plesk and not through a partner so I can't speak about it being forced so I can only assume that it depends on the partner if they forced it or not based off of what manni said.
Also I think you've provided your feedback already about the price increases, I'm sure it's been noted, but right now you're just a broken record repeating yourself.
As for the forced ELS, I never stayed on an OS long enough for having to get ELS and I had always bought my license directly through Plesk and not through a partner so I can't speak about it being forced so I can only assume that it depends on the partner if they forced it or not based off of what manni said.
Hi fvs047,
first of all - you definitely did not go for the wrong choice. We use Plesk since version 7 (10 years+) and we are pretty happy with it. The topic that we discuss here is the high price increase, but honestly said: Where don't you have it. Even my annual payment for the Connecting Services in my car increase ;-).
In this thread it's like in other topics: Frustrating, negative, comments will always be louder then other ones. And for sure there are thousands of happy Plesk customers out there. Even though we in our company migrate away from Plesk on many servers, we still keep it on our main hosting platforms. The question that you have to ask yourself is, why you need Plesk (or any alternative).
Again, Plesk is a great piece of software. But the best solution is only 50% of the discussion, the question in parallel is also: What's the need on your side
Cheers
Manni
