I'm running Plesk 17.5 on Ubuntu 16.04, from my panel.log:
In pmmcli.log:
I've fonud this workaround:
Backup Manager stopped working right after Upgrade to Plesk Onyx: Unable to get dump list
But that only supports Ubuntu 12.04. The root cause seems to be panel.ini, but I've never done manual edits on that file, in fact I can't even find panel.ini:
Both directories have a panel.ini.sampe file, so I assume I'm just running on defaults?
Anyway, how can I fix the backup process? AFAIK my customers don't even use Remote Backups to FTP...
Code:
[2017-08-02 08:08:58] ERR [panel] Get dump 'backup_info_1707312309.xml':
Code:
[2017-08-02 08:08:58.588|32549] DEBUG: --> <pmmcli.PmmRasExecAction object at 0x7fd90294e250>
[2017-08-02 08:08:58.588|32549] INFO: parameters: ['/opt/psa/tmp/pmm-ras-output-3KWJey', '--get-dump-info', '--dump-file-specification=backup_info_1707312309.xml', '--session-path=/var/log/plesk/PMM']
[2017-08-02 08:08:58.589|32549] INFO: stdin: <?xml version="1.0" ?><env-list/>
[2017-08-02 08:08:58.594|32549] DEBUG: <pmmcli.ActionRunner object at 0x7fd90294e290>: doActivity
[2017-08-02 08:08:58.600|32549] INFO: Executing <subprocess[32551] '/opt/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=backup_info_1707312309.xml --session-path=/var/log/plesk/PMM'>
[2017-08-02 08:08:58.619|32549] INFO: Subprocess raised ExecuteException: Subprocess <subprocess[32551] '/opt/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=backup_info_1707312309.xml --session-path=/var/log/plesk/PMM'> was finished with exit code 127
== STDOUT ====================
== STDERR ====================
[2017-08-02 08:08:58.620|32549] DEBUG: <pmmcli.PmmRasExecAction object at 0x7fd90294e250>: response
[2017-08-02 08:08:58.623|32549] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>127</errcode>
<errmsg>FTP dump file does not exists</errmsg>
<data>
<plain-data/>
</data>
I've fonud this workaround:
Backup Manager stopped working right after Upgrade to Plesk Onyx: Unable to get dump list
But that only supports Ubuntu 12.04. The root cause seems to be panel.ini, but I've never done manual edits on that file, in fact I can't even find panel.ini:
Code:
'/usr/local/psa/admin/conf/panel.ini': No such file or directory
'/opt/psa/admin/conf/panel.ini': No such file or directory
Anyway, how can I fix the backup process? AFAIK my customers don't even use Remote Backups to FTP...