Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

[theXxX]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

Version 18.0.61

Hello everyone,

I'm experiencing an issue with my daily Dr.Web Updater cron job. Each day, I receive the following error message via email:
/etc/cron.daily/drweb-update:
ERROR: Dr.Web Updater: failed to download files !
run-parts: /etc/cron.daily/drweb-update exited with return code 105


Has anyone encountered this issue before or know how to resolve it? Any advice would be greatly appreciated.

Thank you!

 

[Kaspar@Plesk]

Hi there, you can try to run to DrWeb update manually to see if that solves the issue by using the /opt/drweb/update.pl command.

 

[theXxX]

Hi,
thanks for you answer. Is it possible to run drweb through the plesk gui?

 

[Kaspar@Plesk]

There is no option to manually run dr.web the update from the GUI. However if you feel daunted using command line, you can try the build in SSH terminal (can be found on the Tool & Settings page). Which give you direct access to a build in command terminal.

If you like support to assist with this issue, don't hesitate to open a support ticket. To sign-in to support and open a ticket go to https://support.plesk.com.

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk