Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

[Sebahat.hadzhi]

Hello, everyone. Our team got in touch with Dr. Web. At this point, Dr. Web is still reviewing the matter and I cannot confirm what actions will be taken. The only workaround, we can suggest is still changing the update server.

 

[Tjerk Visser]

This last week i didn't recieved any error emails. Dr Web resolved the matter?

 

[trialotto]

This last week i didn't recieved any error emails. Dr Web resolved the matter?

@Tjerk Visser

They did not, all update server - with the exception of one - are still very slow, to the extent that they become unreachable.

The best thing to do is still forcing the IP 85.10.234.30 for updates.

Kind regards...

 

[mow]

The best thing to do is still forcing the IP 85.10.234.30 for updates.

And maybe change the time, or that poor server will be DDoSed by all the plesk installations ...

 

[trialotto]

And maybe change the time, or that poor server will be DDoSed by all the plesk installations ...

@mow,

I have tried that (for all IPs associated with DrWeb) and only makes a very very very very small difference ...... and only for the 85.10.234.30 IP.

In theory and in practice, it helps ........ the advantage is quite small.

You can check this by sending a ping to the DrWeb update servers and repeat that a couple of days : the ping times are quite stable and remain very slow, on all IPs associated with DrWeb.

Somehow, this suprises me, since this whole situation really is not necessary.

Kind regards....

 

[chris-design]

@Sebahat.hadzhi any updates on this? I am still receiving emails every day...

 

[Sebahat.hadzhi]

@chris-design , there is still no clarity on the reason for the issue. According to the escalation to Dr. Web and their engineers debug mode should be enabled to gather more details in order to identify the issue:

Also, can you please edit the logging verbosity in /etc/drweb/drweb32.ini and set it to Debug:

# grep -i loglevel /etc/drweb/drweb32.ini
# LogLevel = {Quiet|Error|Warning|Info|Verbose|Debug}
LogLevel = Info

 

[chris-design]

@chris-design , there is still no clarity on the reason for the issue. According to the escalation to Dr. Web and their engineers debug mode should be enabled to gather more details in order to identify the issue:

Thank you @Sebahat.hadzhi. I just updated the drweb32.ini on one of my servers and set it to Debug.

I am expecting to receive another email from the server within the next days. What do you want me to share here from the log?

 

[Sebahat.hadzhi]

Thank you for your cooperation. Usually, it logs into the /var/log/messages or /var/log/syslog files. Let's see if the email notification you get will contain more verbose error, if not, please take a look in the aforementioned files. Thanks in advance.