Error uninstalling Wordpress ToolKit

IDIDID · Jun 7, 2022

Good morning,

I am trying to uninstall Wordpress Toolkit extension from my Plesk Obsidian v18.0.44_build1800220530.18 os_Debian 11.0 on Debian 11, but I always get this error:


[2022-06-07 11:54:24.394108] Installation started in background
[2022-06-07 11:54:24.394515]
Getting bootstrapper packages to installation list:
[2022-06-07 11:54:24.394589] Following bootstrapper packages will be installed: (empty)
[2022-06-07 11:54:24.394619] ----------------
[2022-06-07 11:54:24.394646] Getting packages to installation list:
[2022-06-07 11:54:24.394960] Following packages will be installed: dummy_obsoleter_ext-wp-toolkit_noarch-0.0.noarch
[2022-06-07 11:54:24.395055] ----------------
[2022-06-07 11:54:24.395127] Checking whether the package dependencies are resolved.
[2022-06-07 11:54:25.112490] Check package set before installation
[2022-06-07 11:54:25.112818] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2022-06-07 11:54:25.112977] Installing packages
[2022-06-07 11:54:25.113036] Removing the package WordPress Toolkit
[2022-06-07 11:54:26.981850] Extension package ext-wp-toolkit no_versioning_data uninstallation failed with code 255, stdout: The extension was successfully removed.
stderr: PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38
Stack trace:
#0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown()
#1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown()
#2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}()
#3 {main}
thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38
[2022-06-07 11:54:26.982635] Launching component and product checkers...
[2022-06-07 11:54:26.982673] FileFetcher: get file (~empty)/report-update
[2022-06-07 11:54:26.982734] Downloading file report-update: 0%
[2022-06-07 11:54:27.332093] Downloading file report-update: 100% was finished.
[2022-06-07 11:54:27.332438] FileFetcher: get file (~empty)/pool/PSA_18.0.44_9009/examiners/py_launcher.sh
[2022-06-07 11:54:27.332492] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 0%
[2022-06-07 11:54:27.431238] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 100% was finished.
[2022-06-07 11:54:27.992785] Examination executed ["/root/parallels/pool/PSA_18.0.44_9009/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.44.1 --from=18.0.44] with code 0
Output:
~empty
Error:
~empty
[2022-06-07 11:54:27.993126] Error: Failed to uninstall the extension 'WordPress Toolkit' (package: wp-toolkit):
PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38
Stack trace:
#0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown()
#1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown()
#2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}()
#3 {main}
thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit https://support.plesk.com/ to search for a solution.

I have installed and uninstalled it several times. Installation is ok, uninstall always get this error

Thanks!!

vbelich · Jun 8, 2022

Hi, thank you for feedback, bug confirmed EXTWPTOOLK-9331.

You can ignore this error.
The only one negative experience is that this error interrupts further work of plesk installer. So it's preferred to firstly uninstall WPT via plesk installer, or via "plesk bin extension --uninstall wp-toolkit", and then choose additional components in plesk installer for installation/uninstallation.

taylorray · Jun 12, 2022

IDIDID said:
Good morning,

I am trying to uninstall Wordpress Toolkit extension from my Plesk Obsidian v18.0.44_build1800220530.18 os_Debian 11.0 on Debian 11, but I always get this error:

[2022-06-07 11:54:24.394108] Installation started in background [2022-06-07 11:54:24.394515] Getting bootstrapper packages to installation list: [2022-06-07 11:54:24.394589] Following bootstrapper packages will be installed: (empty) [2022-06-07 11:54:24.394619] ---------------- [2022-06-07 11:54:24.394646] Getting packages to installation list: [2022-06-07 11:54:24.394960] Following packages will be installed: dummy_obsoleter_ext-wp-toolkit_noarch-0.0.noarch [2022-06-07 11:54:24.395055] ---------------- [2022-06-07 11:54:24.395127] Checking whether the package dependencies are resolved. [2022-06-07 11:54:25.112490] Check package set before installation [2022-06-07 11:54:25.112818] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation: [2022-06-07 11:54:25.112977] Installing packages [2022-06-07 11:54:25.113036] Removing the package WordPress Toolkit [2022-06-07 11:54:26.981850] Extension package ext-wp-toolkit no_versioning_data uninstallation failed with code 255, stdout: The extension was successfully removed. stderr: PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 [2022-06-07 11:54:26.982635] Launching component and product checkers... [2022-06-07 11:54:26.982673] FileFetcher: get file (~empty)/report-update [2022-06-07 11:54:26.982734] Downloading file report-update: 0% [2022-06-07 11:54:27.332093] Downloading file report-update: 100% was finished. [2022-06-07 11:54:27.332438] FileFetcher: get file (~empty)/pool/PSA_18.0.44_9009/examiners/py_launcher.sh [2022-06-07 11:54:27.332492] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 0% [2022-06-07 11:54:27.431238] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 100% was finished. [2022-06-07 11:54:27.992785] Examination executed ["/root/parallels/pool/PSA_18.0.44_9009/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.44.1 --from=18.0.44] with code 0 Output: ~empty Error: ~empty [2022-06-07 11:54:27.993126] Error: Failed to uninstall the extension 'WordPress Toolkit' (package: wp-toolkit): PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 Warning! Not all packages were installed. Please check if your system services are operable. Please resolve this issue and try to install the packages again. Visit https://support.plesk.com/ to search for a solution.

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I have installed and uninstalled it several times. Installation is ok, uninstall always get this error

Thanks!!

I am also having the same issue

taylorray · Sep 6, 2022

IDIDID said:
Good morning,

I am trying to uninstall Wordpress Toolkit extension from my Plesk Obsidian v18.0.44_build1800220530.18 os_Debian 11.0 on Debian 11, but I always get this error:

[2022-06-07 11:54:24.394108] Installation started in background [2022-06-07 11:54:24.394515] Getting bootstrapper packages to installation list: [2022-06-07 11:54:24.394589] Following bootstrapper packages will be installed: (empty) [2022-06-07 11:54:24.394619] ---------------- [2022-06-07 11:54:24.394646] Getting packages to installation list: [2022-06-07 11:54:24.394960] Following packages will be installed: dummy_obsoleter_ext-wp-toolkit_noarch-0.0.noarch [2022-06-07 11:54:24.395055] ---------------- [2022-06-07 11:54:24.395127] Checking whether the package dependencies are resolved. [2022-06-07 11:54:25.112490] Check package set before installation [2022-06-07 11:54:25.112818] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation: [2022-06-07 11:54:25.112977] Installing packages [2022-06-07 11:54:25.113036] Removing the package WordPress Toolkit [2022-06-07 11:54:26.981850] Extension package ext-wp-toolkit no_versioning_data uninstallation failed with code 255, stdout: The extension was successfully removed. stderr: PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 [2022-06-07 11:54:26.982635] Launching component and product checkers... [2022-06-07 11:54:26.982673] FileFetcher: get file (~empty)/report-update [2022-06-07 11:54:26.982734] Downloading file report-update: 0% [2022-06-07 11:54:27.332093] Downloading file report-update: 100% was finished. [2022-06-07 11:54:27.332438] FileFetcher: get file (~empty)/pool/PSA_18.0.44_9009/examiners/py_launcher.sh [2022-06-07 11:54:27.332492] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 0% [2022-06-07 11:54:27.431238] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 100% was finished. [2022-06-07 11:54:27.992785] Examination executed ["/root/parallels/pool/PSA_18.0.44_9009/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.44.1 --from=18.0.44] with code 0 Output: ~empty Error: ~empty [2022-06-07 11:54:27.993126] Error: Failed to uninstall the extension 'WordPress Toolkit' (package: wp-toolkit): PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 Warning! Not all packages were installed. Please check if your system services are operable. Please resolve this issue and try to install the packages again. Visit https://support.plesk.com/ to search for a solution.

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I have installed and uninstalled it several times. Installation is ok, uninstall always get this error

Thanks!!

did you get your solution?

vbelich · Sep 14, 2022

taylorray said:
did you get your solution?

Hi, it's planned to deliver a fix in next WPT version

mican · Sep 19, 2022

IDIDID said:
Good morning,

I am trying to uninstall Wordpress Toolkit extension from my Plesk Obsidian v18.0.44_build1800220530.18 os_Debian 11.0 on Debian 11, but I always get this error:

[2022-06-07 11:54:24.394108] Installation started in background [2022-06-07 11:54:24.394515] Getting bootstrapper packages to installation list: [2022-06-07 11:54:24.394589] Following bootstrapper packages will be installed: (empty) [2022-06-07 11:54:24.394619] ---------------- [2022-06-07 11:54:24.394646] Getting packages to installation list: [2022-06-07 11:54:24.394960] Following packages will be installed: dummy_obsoleter_ext-wp-toolkit_noarch-0.0.noarch [2022-06-07 11:54:24.395055] ---------------- [2022-06-07 11:54:24.395127] Checking whether the package dependencies are resolved. [2022-06-07 11:54:25.112490] Check package set before installation [2022-06-07 11:54:25.112818] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation: [2022-06-07 11:54:25.112977] Installing packages [2022-06-07 11:54:25.113036] Removing the package WordPress Toolkit [2022-06-07 11:54:26.981850] Extension package ext-wp-toolkit no_versioning_data uninstallation failed with code 255, stdout: The extension was successfully removed. stderr: PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 [2022-06-07 11:54:26.982635] Launching component and product checkers... [2022-06-07 11:54:26.982673] FileFetcher: get file (~empty)/report-update [2022-06-07 11:54:26.982734] Downloading file report-update: 0% [2022-06-07 11:54:27.332093] Downloading file report-update: 100% was finished. [2022-06-07 11:54:27.332438] FileFetcher: get file (~empty)/pool/PSA_18.0.44_9009/examiners/py_launcher.sh [2022-06-07 11:54:27.332492] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 0% [2022-06-07 11:54:27.431238] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 100% was finished. [2022-06-07 11:54:27.992785] Examination executed ["/root/parallels/pool/PSA_18.0.44_9009/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.44.1 --from=18.0.44] with code 0 Output: ~empty Error: ~empty [2022-06-07 11:54:27.993126] Error: Failed to uninstall the extension 'WordPress Toolkit' (package: wp-toolkit): PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 Warning! Not all packages were installed. Please check if your system services are operable. Please resolve this issue and try to install the packages again. Visit https://support.plesk.com/ to search for a solution.
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I have installed and uninstalled it several times. Installation is ok, uninstall always get this error

Thanks!!

But i installed not get any issue.

Leonard.j · Nov 4, 2022

I am facing the same issue, have tried multiple times but failed

mican said:
But i installed not get any issue.

BruceEX · Nov 28, 2023

I am trying to uninstall Wordpress Toolkit extension from my Plesk Obsidian v18.0.44_build1800220530.18 os_Debian 11.0 on Debian 11, but I always get this error:

[2022-06-07 11:54:24.394108] Installation started in background [2022-06-07 11:54:24.394515] Getting bootstrapper packages to installation list: [2022-06-07 11:54:24.394589] Following bootstrapper packages will be installed: (empty) [2022-06-07 11:54:24.394619] ---------------- [2022-06-07 11:54:24.394646] Getting packages to installation list: [2022-06-07 11:54:24.394960] Following packages will be installed: dummy_obsoleter_ext-wp-toolkit_noarch-0.0.noarch [2022-06-07 11:54:24.395055] ---------------- [2022-06-07 11:54:24.395127] Checking whether the package dependencies are resolved. [2022-06-07 11:54:25.112490] Check package set before installation [2022-06-07 11:54:25.112818] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation: [2022-06-07 11:54:25.112977] Installing packages [2022-06-07 11:54:25.113036] Removing the package WordPress Toolkit [2022-06-07 11:54:26.981850] Extension package ext-wp-toolkit no_versioning_data uninstallation failed with code 255, stdout: The extension was successfully removed. stderr: PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 [2022-06-07 11:54:26.982635] Launching component and product checkers... [2022-06-07 11:54:26.982673] FileFetcher: get file (~empty)/report-update [2022-06-07 11:54:26.982734] Downloading file report-update: 0% [2022-06-07 11:54:27.332093] Downloading file report-update: 100% was finished. [2022-06-07 11:54:27.332438] FileFetcher: get file (~empty)/pool/PSA_18.0.44_9009/examiners/py_launcher.sh [2022-06-07 11:54:27.332492] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 0% [2022-06-07 11:54:27.431238] Downloading file pool/PSA_18.0.44_9009/examiners/py_launcher.sh: 100% was finished. [2022-06-07 11:54:27.992785] Examination executed ["/root/parallels/pool/PSA_18.0.44_9009/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.44.1 --from=18.0.44] with code 0 Output: ~empty Error: ~empty [2022-06-07 11:54:27.993126] Error: Failed to uninstall the extension 'WordPress Toolkit' (package: wp-toolkit): PHP Fatal error: Uncaught Error: Class 'PleskExt\WpToolkit\EventDispatcher' not found in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php:38 Stack trace: #0 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/Plesk/PleskApplication.php(46): PleskExt\WpToolkit\Application\BaseApplication->shutdown() #1 /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php(26): PleskExt\WpToolkit\Application\Plesk\PleskApplication->shutdown() #2 [internal function]: PleskExt\WpToolkit\Application\BaseApplication->PleskExt\WpToolkit\Application\{closure}() #3 {main} thrown in /opt/psa/admin/plib/modules/wp-toolkit/library/Application/BaseApplication.php on line 38 Warning! Not all packages were installed. Please check if your system services are operable. Please resolve this issue and try to install the packages again. Visit https://support.plesk.com/ to search for a solution.

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Peter Debik · Nov 28, 2023

@BruceEX Have you seen the post above