I'm trying to update Plesk 10 from 10.2.0 to 10.3.0 and I'm getting a couple of errors (both are linked).
The first is that I can't get the Product installer to function correctly. The page loads, but when it tries to download teh latest installer it throws an error citing that it needs version 3.10.0 and the URL: http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_5.5_x86_64.md5sum returns a 404. It also locks autoinstaller so the process has to be killed from the command line.
On running autoinstaller from the command line I get a more verbose output of the same error:
Type Y for yes, or N for No: Y
File downloading PSA_10.3.0/plesk-10.3.0-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
Getting new version of Parallels Installer...
File downloading parallels_installer_CentOS_5.5_x86_64.md5sum:
ERROR: The required version '3.10.0' was not found on the server.
This could happen because of configuration error at the download site.
Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_5.5_x86_64.md5sum:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.
Obviously the file isn't at the location referenced, but I'm not sure if this is a temporary glitch (it's been like this for a few hours now) or a permanent one.
System Info:
Plesk 10.2.0
Centos 5.5
Arch: x86_64
Any advice / pointers gratefully received.
Mike
The first is that I can't get the Product installer to function correctly. The page loads, but when it tries to download teh latest installer it throws an error citing that it needs version 3.10.0 and the URL: http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_5.5_x86_64.md5sum returns a 404. It also locks autoinstaller so the process has to be killed from the command line.
On running autoinstaller from the command line I get a more verbose output of the same error:
Type Y for yes, or N for No: Y
File downloading PSA_10.3.0/plesk-10.3.0-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
Getting new version of Parallels Installer...
File downloading parallels_installer_CentOS_5.5_x86_64.md5sum:
ERROR: The required version '3.10.0' was not found on the server.
This could happen because of configuration error at the download site.
Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_5.5_x86_64.md5sum:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.
Obviously the file isn't at the location referenced, but I'm not sure if this is a temporary glitch (it's been like this for a few hours now) or a permanent one.
System Info:
Plesk 10.2.0
Centos 5.5
Arch: x86_64
Any advice / pointers gratefully received.
Mike