• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Eshop requiring USA format telephone number

  • Thread starter balleroymonarch
  • Start date
B

balleroymonarch

Guest
Have a client SiteBuilder website using the Eshop module.

Upon clicking the "Checkout" button all the mandatory fields are entered. After clicking "continue" button an error message appears saying;

The provided Phone value is invalid. It must be a valid phone number. For example: 333-333-4444

I don't need a telephone number and it is not a mandatory field.

How do I over come this issue please?
 
As I know such issue should be fixed in 4.2 update. So suggest you consider upgrading to latest available version. If you choose the upgrade I can suggest you to wait several days for 4.2.2 release. It should be available very soon in about a week or something.
 
Hi Dmitry,

Thank you the recommendation to upgrade to 4.2. I upgraded successfully and now have a very happy SiteBuilder client.

Thank you for your help and a great product.

I will upgrade to 4.2.2 aas soon as it becomes available.
 
You must log in or register to reply here.

Similar threads

O
Resolved Extension purchase error - Your current serial number could not be found
Replies
2
Views
2K
odisse
O
P
Forwarded to devs Event 'CP User Login' triggered despite invalid additional authentication step (MFA)
Replies
2
Views
3K
Kaspar@Plesk
Kaspar@Plesk
M
Resolved Cannot install or retrieve license key
2
Replies
22
Views
27K
mazo0012
M
T
Forwarded to devs out of office / max number of outgoing mail
Replies
1
Views
1K
IgorG
IgorG
adrienne2242
Question How to decompress plesk backup files onto windows desktop?
Replies
1
Views
3K
IgorG
IgorG
Back
Top