• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

FTP Issues on all domains

RyanSett

New Pleskian
Hello,

I've checked the firewall and FTP is allowed incoming, I added the passive ports to the firewall.

Plesk shows the user in active connections, but when I connect to any domain I get an error that its not able to retrieve the directory. I am not sure if plesk just doesn't know what the \ directory is or if the main config messed up on the domain or sites level.

I am running Plesk 12 on CentOS7.

Any help would be greatly appreciated.
 
Hello Ryan,

For starters are you able to connect and list files if you used command line FTP client?
Code:
#ftp yourhost.com
#cd httpdocs
#dir or ls

If you are able (& are using FileZilla), then chances are the assigned passive ports are blocked in your network.
 
Back
Top