Getting error while adding the domain in 10.4 plesk panel

[Qssupport]

Hello,

We are facing difficulty while adding the domain in the plesk panel and throwing the below error.

Error: WebServerManager::addVhost() failed: websrvmng failed: The system cannot find the path specified. (Error code 3) at Open file 'C:\Inetpub\vhosts\monarchindia.org\httpdocs\.Security'

Also would like to inform you that we have changed the path to the D:\inetpub\vhosts because the C drive was filling up as by default the website directory get created under C:\Inetpub\vhosts.

Anyone please help us on the above raised query.

 

[IgorG]

From the above error, it's clear that the vhosts directory is still pointing to the C drive. You can confirm it by checking the psa.servicenodeproperties table:

---

mysql> select * from servicenodeproperties \G;
*************************** 1. row ***************************
serviceNodeId: 1
name: server.configuration.HTTPD_VHOSTS_D
value: C:\Inetpub\vhosts\

---

You can perform the below steps in-order to fix the issue:

---

1. Dump the database using the below command,

cd %plesk_dir%\mysql\bin
mysqldump -uadmin -p<password> -P8306 psa --tables servicenodeproperties > c:\servicenodeproperties.sql

2. Edit c:\servicenodeproperties.sql and replaced the part:

(1,'server.configuration.HTTPD_VHOSTS_D','C:\\Inetpub\\vhosts\\')

with

(1,'server.configuration.HTTPD_VHOSTS_D','D:\\Inetpub\\vhosts\\')

3. Restore the dump to database using,
mysql -uadmin -p<password> -P8306 psa < c:\servicenodeproperties.sql

AFAIK this problem is completely fixed in latest Plesk 11 version.

 

[aashua]

Solution

Take a backup of C drive via Windows Backup tool.
Then run Plesk Reconfiguration and it will take time so be patience.

I hope this helps.