Question How to set up webmail with external dns

[Colonel36]

Server operating system version

Ubuntu 20.04

Plesk version and microupdate number

Plesk Obsidian18.0.57

Hi.
Can anyone point me in the right direction to set up an email on a domain and how to configure it with external dns settings in Ionos?
Many thanks

 

[Sebahat.hadzhi]

Hello, @Colonel36 you need to create the following DNS records in your IONOS zone:

Type: A
Host: mail.example.com
Value: Your-Server-IP


Type: A
Host: webmail.example.com
Value: Your-Server-IP

You may also configure them as CNAME records, but you need to ensure the value set for the CNAME records is pointed to the server IP address. I.e. if the value of the CNAME record is example.com, the A record for example.com should be pointed to the Plesk server.

 

[Colonel36]

Thanks for the reply, but I've already done that, and it didn't work?

 

[scsa20]

Do you have a webmail configured for the domain? Cause as long as you have a webmail configured then as long as you have an A record configured for webmail.domain.tld it should just work.

 

[Colonel36]

That was my original question: How do I configure webmail?
Many thanks

 

[Colonel36]

I've just checked again and yesterday it wasn't working, but today it is! How strange?

 

[Colonel36]

Apologies for being a pain, but although I can now access the Roundcube panel, it won't send or receive any messages?

 

[Colonel36]

I have checked and have the 'Mail Server on this domain enabled,

 

[scsa20]

The mail server uses port 25, if you want to be able to send emails through the server you will need to contact support for your VPS to unblock port 25. Alternatively you could use a relay to relay emails over alternative ports but honestly all you really need to do is just open a ticket with your VPS provider and ask them to unblock port 25 and you should be good.

 

[Colonel36]

Thanks. I tried to open the port myself, but it didn't respond, and I was going to ring them a little later.
Thanks very much for your help. Much appreciated.

 

[scsa20]

I tried to open the port myself, but it didn't respond

It didn't respond because it's not something that can be done yourself, thus you needing a ticket open with the VPS provider to unblock it on their end.

Thanks very much for your help. Much appreciated.

No problem, best of luck o7