• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue I Can't Restore My Backups

lazenes

New Pleskian
I upgraded my server
but the data I backed up to my previous Yandex disk is encrypted by Plesk. When I restore these backups fail, I cannot access my files. How do I solve this? Most of the files have .tzst extensions.

the SSH command i use

/usr/local/psa/bin/pleskrestore --restore '/root/Yandex.Disk/Yedeklerim/backup_info_2201310803.xml' -level server -ignore-sign -ignore-backup-password

Output
Error:
Utility failed due to internal error
Warning:
The component Spam Filter is not installed. The component AntiVirus is not installed. It will be unavailable for the following objects: destek, iletisim, info
please a lot of help

part of my xml file

<?xml version="1.0" encoding="UTF-8"?> <migration-dump agent-name="Plesk.PHP" dump-version="18.0.41" dump-original-version="18.0.41" content-included="true" dump-format="panel" verification-string="$AES-128-CBC$pXC87Q8XpL4JTp+9oFrieQ==$gvZ3AyR56edyphtVBIdcs+8xcds6RKOBXi7rqwOuJiU=" encryption-type="panel-key"> <dump-info> <description>Planlanan Yedekleme. Tüm yapılandırma ve içerik.</description> <os-description type="unix" apache-uid="48" apache-gid="48" mailman-uid="41" mailman-gid="41"/> <cp-description> <directories vhosts="/var/www/vhosts" product_root="/usr/local/psa"/> <components-installed> <component name="awstats"/> <component name="bind"/> <component name="curl"/> <component name="dovecot"/> <component name="dovecot-pigeonhole"/> <component name="drweb"/> <component name="fail2ban"/> <component name="httpd"/> <component name="mailman"/> <component name="modsecurity"/> <component name="mysql"/> <component name="nginx"/> <component name="nss"/> <component name="openssl"/> <component name="php"/> <component name="php52"/> <component name="php53"/> <component name="php54"/> <component name="php55"/> <component name="php56"/> <component name="php70"/> <component name="php71"/> <component name="php72"/> <component name="php73"/> <component name="php74"/> <component name="php80"/> <component name="phpmyadmin"/> <component name="postfix"/> <component name="psa"/> <component name="psa-api-rpc"/> <component name="psa-autoinstaller"/> <component name="psa-backup-manager"/> <component name="psa-drweb-configurator"/> <component name="psa-horde"/> <component name="psa-imp"/> <component name="psa-kav8"/> <component name="psa-logrotate"/> <component name="psa-mod-fcgid-configurator"/> <component name="psa-proftpd"/> <component name="psa-spamassassin"/> <component name="psa-turba"/> <component name="resource-controller"/> <component name="roundcube"/> <component name="rsyslog"/> <component name="spamassassin"/> <component name="webalizer"/> </components-installed> <services> <service name="dns" available="true"/> <service name="wpb" available="false"/> <service name="resellers-management" available="true"/> </services> </cp-description> <server-id>ba972a17-4527-4d58-a896-d2c297f09434</server-id> </dump-info>
 
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