Issue InmunifyAV Job imunify-notifier.service/start failed with result 'dependency'.

[IT Ufficio Key-One]

Server operating system version

Almalinux 8.10

Plesk version and microupdate number

Obsidian 18.0.64#1

Hi, we're changing old ImunifyAV with the new version on all our Plesk Servers.

New Imunify works fine on all servers and I was trying to enable the notifications.
On one server I was able to create the needed script and obtain the desired notification, while on other servers when saving the Notification panel I get a "System error".
Digging around, I have found that the imunify-notifier.service isn't starting due to a "Failed to create listening socket: Permission denied" and then a "dependency".

Uninstalling and re-installing does not fix.
Could you please help?

 

[IT Ufficio Key-One]

Hi, anybody? Please help.

 

[AWSolutions]

Did you ever resolve? I am having the same issue today.

 

[IT Ufficio Key-One]

Hi @AWSolutions, I escalated the issue directly to imunify support. I've been asked to purchase at least a licence in order to have premium assistance by the Specialized support team.

My issue was related to selinux being enabled, and this prevented imunify services starting correctly. Disabling selinux, services were working correctly. Imunify should work with selinux both enabled and disabled. This was a bug in imunify installer, that was incorrectly applying some directives related to selinux on Almalinux 8.

The support provided me a temporary fix, that should then be deployed globally and documentation fixed with correct procedure. In case, you can check it out with imunify support, by mentioning the case id #236673, if your issue is the same as mine. Hope this helps.