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install plesk panel 10.4.4 checksum errors

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by FreerkD, Feb 15, 2012.

  1. FreerkD

    FreerkD New Pleskian

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    Hello,

    I am trying to install plesk panel version 10.4.4 on my windows server standard 2008R2 sp1 with the autoinstaller.
    After running the downloaded file, clicking through the few options (typical install etc) i get the following errors when it starts to try to install:

    Determining the packages that need to be installed.
    Check package set before installation
    The following components will be installed because they are required by the components you selected: 'dns' 'mailenable'
    File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel.msi: Installation started in background
    10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    Error: The MD5 checksum of the C:\58bda13e618b21d4eab5edeb9d47a132\parallels\PANEL-WIN_10.4.4\dist-msi-Microsoft-2003-i386\panel.msi file does not match the value specified in the configuration file.
    Not all packages were installed.
    Please resolve this issue and try installing the packages again.
    If you cannot resolve the issue on your own, contact product technical support for assistance.


    I also found the following lines in the logfile that is automatically created with the autoinstaller:
    The SelectBestBuild function has selected the build PANEL-WIN_10.1.0/panel-10.1.0-ms_w2k8r2-x86_64.inf3 for installation.
    The SelectBestBuild function has selected the build PANEL-WIN_10.1.0/panel-10.1.0-ms_w2k8r2-x86_64.inf3 for installation.
    FileFetcher: get file (~empty)/PANEL-WIN_10.1.0/panel-10.1.0-ms_w2k8r2-x86_64.inf3
    File downloading PANEL-WIN_10.1.0/panel-10.1.0-ms_w2k8r2-x86_64.inf3: Can't get installation types for PANEL_10_1_0_WIN
    : Failed to download the package http://autoinstall-win.pp.parallels.com/PANEL-WIN_10.1.0/panel-10.1.0-ms_w2k8r2-x86_64.inf3:
    The requested URL returned error: 404


    So it seems the installer can't find the files necessary..

    Any suggestions, tips or resolutions are really welcome.
    Thanks in advance.
     
    Last edited: Feb 15, 2012
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. FreerkD

    FreerkD New Pleskian

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    Attached Files:

  4. IgorG

    IgorG Forums Analyst Staff Member

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    Is it clean Windows installation?
    Try to remove C:\ParallelsInstaller\ folder and start installation again.
     
  5. FreerkD

    FreerkD New Pleskian

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    Yes it is a clean installation. I have tryed it on a spare dedicated server which i've reïnstalled and also on a fresh virtual machine. I have also tryed removing the folder and restarting the setup but the result is the same.
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    What sort of output command

    nslookup autoinstall-win.pp.parallels.com

    ?
     
  7. FreerkD

    FreerkD New Pleskian

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    result on nslookup for autoinstall-win.pp.parallels.com

    Niet-bindend antwoord:
    Naam: gs1.wpc.v2cdn.net
    Address: 68.232.34.73
    Aliases: autoinstall-win.pp.parall
    wpc.051c.edgecastcdn.net
     
  8. FreerkD

    FreerkD New Pleskian

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    Do you have any further suggestions?
    I have now finished the installation by copying some installation files from another server and copying those to complete the installation. These files weren't from the most recent version so i would like to upgrade to the newest version, but when i try to update the problem still remains.
     
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