• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

iphone Mobile Manager showing 0 RAM usage

krt463

New Pleskian
Hello, I've recently installed the mobile manager and it's showing that 0% of the RAM is being used on our VPS, when in fact the server is sitting idle using 1.6GB of the 2.0GB available.

See attached screenshot:
photo.JPG
 
Hello,

I have several questions for you:
1. Could you provide mode information about your OS?
2. What information is shown in Plesk Panel: Login to Plesk, go to Tools & Settings > Server Information
 
OS Microsoft Windows Server 2008 R2 Service Pack 1

Panel version 11.5.30 Update #35, last updated at Mar 7, 2014 04:41 AM
The system is up-to-date; last checked at Mar 7, 2014 04:41 AM
=======================

Under Tools & Settings > Server Information: It is also showing 0MB RAM used of 2GB available.

Version Parallels Plesk Panel v11.5.30_build20130808.09 os_Windows 2008/2012
OS Microsoft Windows 6.1;build-7601;sp1.0;suite274;product3
 
Hello
I also got the situation as you and I had to take it off center to help them reconsider. Things like this should trouble taken to experts.
 
Do you know what virtualization type is used on your server? It can help us to reproduce the issue on our test environment. Because I cannot reproduce the issue.
 
Back
Top