• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Issues with Email Deliverability on Plesk Server

myra_john

New Pleskian
Hi everyone,

I'm facing a frustrating issue with email deliverability on my Plesk server and could really use some help. Emails sent from my domains are either ending up in recipients' spam folders or not being delivered at all. Here are the specifics of my setup:

  • Plesk Obsidian 18.0.42 on CentOS 7.9
  • Mail server: Postfix
  • DKIM, SPF, and DMARC records are correctly configured
  • DNS settings have been verified and appear correct
  • Reverse DNS (PTR) is set up
I've checked the mail logs, and I don't see any obvious errors. My IP isn't blacklisted, and I've run multiple spam tests, all of which report low spam scores. Despite all this, the problem persists.

Has anyone experienced similar issues or have any suggestions on what else I can check or configure to improve email deliverability? Any insights would be greatly appreciated!

Thanks in advance!
 
have you tried mail-tester.com?

Send an email to the one it provides in as close to the format as one that was marked spam, so the content is the same and you should get a result.
 
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