Resolved Kaspersky on Linux not updating

[yurka]

Server operating system version

Ubuntu 18.04.5 LTS

Plesk version and microupdate number

Plesk Obsidian Version 18.0.52 Update #3

Hi,

I am getting lately errors on Kaspersky update:
Loading engine...
Current product version: 8.5.1.5
Initializing engine...
Using xml-file: /opt/kav/sdk8l3/bin/settings.xml.

LICENSE INFO:
Key file: kav.key
Expiration date: 03/03/2025

Error during download process.
Operation result code: 0x0000001c. Download error

Any thoughts?

Regards,
Yuri

 

[Peter Debik]

Please
1) Move the existing Kaspersky database
# mv /opt/kav/sdk8l3/bases /root/kav_bases
2) Run an update on Kaspersky manually
# /opt/kav/sdk8l3/bin/kav8update

Does it fix the issue?

 

[yurka]

Yes, it did. Thank you.