• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Mail problems

John Fleming

Basic Pleskian
Hi all,

I have a problem that has cropped up and I am not sure how to fix it.

I have a domain hosted in Plesk, and the client has setup their own mail server, and so I have configured the MX in Plesk to point to the new server and its working. However, when I try to send him mail I get the following error.

Remote host said: 553 sorry, that domain isn't in my list of allowed rcpthosts; no valid cert for gatewaying (#5.7.1)

To give you an idea on the infrastructure, this is how it is setup. (example IPs only)

Plesk Server 1.2.3.4
Mail server is also 1.2.3.4 -- I use this to send via Authenticated SMTP

Customers new mail server 5.6.7.8

When I try to send mail, my server (1.2.3.4) bounces back with that above error. I have also switched off mail services for that domain.

What am I missing??

Cheers
John
 
# is that domain listed in /var/qmail/control/rcpthosts ?
# did you try running mcheck to reset qmail settings?
 
Edit the file

Code:
vim /var/qmail/control/virtualdomains

In it delete the domain name that you don't host mail on that plesk server
 
Back
Top