MailEnable Service Periodicly Down

[Quendi]

Hi All;

I use Plesk 8.1 for Windows on Windows 2003 Enterprise Edition. But i have a problem 7.6.1 to 8.1 basicly MailEnable POP Service Periodicly downed. I checked logs and i see this;

Message 1:
The application, C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Bin\MEPOPS.EXE, generated an application error The error occurred on 01/31/2007 @ 18:57:53.876 The exception generated was c0000005 at address 0041B4F8 (MEPOPS)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Message 2:
Reporting queued error: faulting application MEPOPS.exe, version 1.0.0.21, faulting module MEPOPS.exe, version 1.0.0.21, fault address 0x0001b4f8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Message 3:
Reporting queued error: faulting application MEPOPS.exe, version 1.0.0.21, faulting module MEPOPS.exe, version 1.0.0.21, fault address 0x0001b4f8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thank you

 

[CryoGenID]

Hey

You are not alone with that problem... just check the mailenable forums and you'll find a huge thread about that...
so it's no Plesk Issue but a Mailenable Issue...

We had it here ourselves; upgrading to the newest Mailenable (for our side here below 2.0 as that wasn't yet available when we had the problem) fixed it right away

No problems since then...

Good luck

 

[Bogdan]

Quendi,

I had the same issue about a month ago when one morning POP3 services began to fail on all my server, one by one.

The solution was to upgrade to the latest version on MailEnable (Standard or Professional, depending on the current version you have installed). You can download it from http://mailenable.com/download.asp

I'm not sure if this is related, but in the version for the Standard edition (http://mailenable.com/standardhistory.asp) you can see the latest updates:

Release 1.981 - 18th Dec 2006
Fixed: Security vulnerability with MailEnable POP Service (hotfix ME-10026).
Fixed: The services have been updated to include additional checking/prevention against exploitation through any unforseen buffer overflow vulnerabilities.