Issue Migration error

[adpronet]

Server operating system version

AlmaLinux 8

Plesk version and microupdate number

Plesk Obsidian 18.0.65 Update #1

I performed a migration, everything went smoothly except for one subscription.

Failed to convert DNS records for subscription '****'
Migration for that subscription is considered completely failed. No further actions are performed for it.
Migration tools tried to perform operation in 3 attempts: encoding with 'idna' codec failed (UnicodeError: label empty or too long)

Many thanks

 

[Martin Dias]

1. Login to Plesk (Source Server)

2. Go to Domains>example.com>Hosting & DNS>DNS Settings

3. Correct/remove the incorrect DNS Record

4. Login to Plesk (Destination Server)

5. Under Plesk Migrator, click on "select subscriptions to migrate", select the affected domain/subscription and then migrate again

 

[adpronet]

How can I tell which record is incorrect? All records look fine.

 

[Martin Dias]

Either check logs it if shows more specific errors

• /usr/local/psa/var/modules/panel-migrator/logs/
• /usr/local/psa/var/modules/panel-migrator/sessions/
• /usr/local/psa/PMM/logs/migration-<datetime>

Or contact support team for them to check it in detail.