NicolasL51
New Pleskian
Hi,
I'm update to Plesk Migrator 1.4.9 for migrate from cPanel server.
I'm try a migrate, but i have an error message :
Erreur: Looks like migration can not be started. The most common cause: wrong IP address, administrator login or password specified, so please check it first. Refer logs for details: dowload info log, dowload debug log.
In my log i have this :
And try to ip directly :
Do you have a idea ?
Thanks and sorry for my bad english.
I'm update to Plesk Migrator 1.4.9 for migrate from cPanel server.
I'm try a migrate, but i have an error message :
Erreur: Looks like migration can not be started. The most common cause: wrong IP address, administrator login or password specified, so please check it first. Refer logs for details: dowload info log, dowload debug log.
In my log i have this :
Code:
[INFO] START: Check migrator updates
[INFO] FINISH: Check migrator updates
[INFO] START: Check connections
[INFO] FINISH: Check connections
[INFO] Deploy migration agent to 'cpanel-pro.xxx.com'
[INFO] Create source panel dump XML
[ERROR] Failed to perform action: Fetch data from source cPanel
Cause: Error creating migration dump: The command "cd /tmp/panel_migrator/migration_agent/tmp.g6Xvec88Y9; perl cPanel9.pl --dump-all --configuration-only --server -v 5 > dump.log 2>&1" executed at the source server 'cpanel' (cpanel-pro.xxx.com) returned a non-zero exit code.
============================================================================
Stderr:
stdin: is not a tty
============================================================================
Stdout:
============================================================================
1. If this happened because of a network issue, re-run the migration tool.
2. Ensure that the host is up and there are no firewall rules that may block SSH connection to the host.
3. To investigate the issue, login to the host by SSH, run the command and look at the result.
That is a critical error, migration was stopped.
And try to ip directly :
Code:
[INFO] START: Check migrator updates
[INFO] FINISH: Check migrator updates
[INFO] START: Check connections
[INFO] FINISH: Check connections
[INFO] Deploy migration agent to '5.196.XXX.XXX'
[INFO] Create source panel dump XML
[ERROR] Failed to perform action: Fetch data from source cPanel
Cause: Error creating migration dump: The command "cd /tmp/panel_migrator/migration_agent/tmp.dSxoCXLCsq; perl cPanel9.pl --dump-all --configuration-only --server -v 5 > dump.log 2>&1" executed at the source server 'cpanel' (5.196.XXX.XXX) returned a non-zero exit code.
============================================================================
Stderr:
stdin: is not a tty
============================================================================
Stdout:
============================================================================
1. If this happened because of a network issue, re-run the migration tool.
2. Ensure that the host is up and there are no firewall rules that may block SSH connection to the host.
3. To investigate the issue, login to the host by SSH, run the command and look at the result.
That is a critical error, migration was stopped.
Do you have a idea ?
Thanks and sorry for my bad english.