Resolved Nextcloud Unable to download file

[hhmobron]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Version 18.0.65 Update #2

Nextcloud extension version 1.6.9-4017

can't download https://download.nextcloud.com/server/releases/nextcloud-30.0.3.zip file not exist.

 

[Sebahat.hadzhi]

Welcome to the Plesk forum @hhmobron Please provide more details on what exactly the end goal is. Are you trying to install Nextcloud, update it, perform some other action? What steps you have performed thus far and what the result is, any specific error messages, etc. The more information you provider the higher the chances are for someone to help you out.

 

[hhmobron]

I try to install nextcloud true the next loud extension.

But the file the extension want to download is not existing.

What more you need to now?

 

[oneill]

Hello,
i have the same problem.
It does not come from plesk but from nextcloud who encountered a problem with version 30.0.3 and removed the link to the zip archive so that it is not installed.
They say on their forum that version 29 is operational.
How can we ask the nextcloud installer of plesk to use the previous version (29.0.10)?
Thank you for your answer.
Lionel

 

[oneill]

below is the response from nextcloud that I just received

You can use the following links instead, which should always link to the latest version available, and will get you 30.0.2 at the moment:

Latest:

https://download.nextcloud.com/server/releases/latest.zip

Latest-30:

https://download.nextcloud.com/server/releases/latest-30.zip

 

[hhmobron]

that would be a nice feature if you could choose the version yourself

 

[Sebahat.hadzhi]

Thank you for sharing your finding, @oneill .

How can we ask the nextcloud installer of plesk to use the previous version (29.0.10)?

At this point, it is not possible to select a specific Nextcloud version. I will bring that to our team's attention and see if we can introduce a similar functionality in future.

 

[hhmobron]

Thank you for sharing your finding, @oneill .



At this point, it is not possible to select a specific Nextcloud version. I will bring that to our team's attention and see if we can introduce a similar functionality in future.

And this is the sollution? What in the mean time.

 

[Sebahat.hadzhi]

At this point, a hotfix is expected from Nextcloud, until the same is released, what I can suggest is to open a support ticket with out team so they can attempt to apply a workaround on your server in order to rollback to a previous version. To sign-in to support and open a ticket go to:

https://support.plesk.com

If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk:

https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk