• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Now having issues with backups in Plesk 18.0.57

Running latest Plesk, tonight's backup still ended with a warning email:

"Unable to back up domain keys. Error: Unable to find service node for web service on domain with id=39"

(details of my config in my previous message)
 
@Peter Debik

My bad, backup was done right before the update it seems! I was confused because of timezone differences that may occur, but here it's all in the same timezone and I didn't receive any more failures on the two next days!

Plesk Obsidian
Version 18.0.57 Update #2, last updated on Nov 29, 2023 02:09 PM
Backup task finished on host ds.lrob.net.

Creation date is: 2023-Nov-29 01:12:18

So I confirm it's all good now! Thank you very much! Loving this kind of quick reactivity, thank you guys, keep rocking this way!
 
Hi,
I am running 3 different Plesk servers (Ubuntu 18 to 22) and all three have an external sFTP server connected for backups. On all 3 servers I can no longer access the Backup Manager, the page loads without any feedback.

All servers are on version 18.0.57 Update #3

Can someone verify this?
 
Hi,
I am running 3 different Plesk servers (Ubuntu 18 to 22) and all three have an external sFTP server connected for backups. On all 3 servers I can no longer access the Backup Manager, the page loads without any feedback.

All servers are on version 18.0.57 Update #3

Can someone verify this?

Please get in touch with Plesk Support so they can investigate the issue directly on one of your servers:

To sign in to support, please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
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