Resolved Now having issues with backups in Plesk 18.0.57

[LRob]

Running latest Plesk, tonight's backup still ended with a warning email:

"Unable to back up domain keys. Error: Unable to find service node for web service on domain with id=39"

(details of my config in my previous message)

 

[Peter Debik]

@Lrob Did you actually update to 18.0.57 #2?

 

[LRob]

@Peter Debik

My bad, backup was done right before the update it seems! I was confused because of timezone differences that may occur, but here it's all in the same timezone and I didn't receive any more failures on the two next days!

Plesk Obsidian
Version 18.0.57 Update #2, last updated on Nov 29, 2023 02:09 PM

Backup task finished on host ds.lrob.net.

Creation date is: 2023-Nov-29 01:12:18

So I confirm it's all good now! Thank you very much! Loving this kind of quick reactivity, thank you guys, keep rocking this way!

 

[scottbull]

Hi,
I am running 3 different Plesk servers (Ubuntu 18 to 22) and all three have an external sFTP server connected for backups. On all 3 servers I can no longer access the Backup Manager, the page loads without any feedback.

All servers are on version 18.0.57 Update #3

Can someone verify this?

 

[Maarten]

Hi,
I am running 3 different Plesk servers (Ubuntu 18 to 22) and all three have an external sFTP server connected for backups. On all 3 servers I can no longer access the Backup Manager, the page loads without any feedback.

All servers are on version 18.0.57 Update #3

Can someone verify this?

Please get in touch with Plesk Support so they can investigate the issue directly on one of your servers:

To sign in to support, please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-