Permission denied backup manager or mail

[SjoerdB]

Hi,

after upgrading to Plesk 12.5 I encounter the following issue: I can't seem to add any mailadresses anymore, if I click on the mail button it gives me permission denied error.

Same happens with the Backup manager, I can't go into there as well. I know a lot has changed with Plesk 12.5 and that there are different licenses with different rights now. I have plesk web admin edition right now, and I'm thinking I should be able to do some 'normal' stuff in Plesk, because as it right now it's useless.

I hope someone can/will help me with this. I'm just a student with a VPS and installed Plesk on it a while ago. It all worked fine till the newest update came...

Thanks,

Sjoerd

 

[IgorG]

Have you tried to fix it with repair utility at least?

 

[SjoerdB]

Yes, I did. Without any effect.

 

[SjoerdB]

Hi Again,

no one here that could help me further? I would really appriciate some help here as I don't know where to find the solution and Plesk support is way too expensive for me...

Thanks so much,

Sjoerd

 

[SjoerdB]

Please, any help is appreciated. I'm still facing the same problem.

 

[MonkikoByte]

I don't know if this is still an issue but have you checked Tools & Settings -> Mail Server Settings -> and verified that "Enable mail management functions in Plesk" is checked? I ran into this problem today and found that it was NOT checked.


Enjoy!