Plesk 10.1.1 backup

[TimmJ]

Hi there,

Just looking to see if any one has seen this error and what action to take. It started after an upgrade from v8

Via command Line


root@mail1:~# /opt/psa/bin/pleskbackup all /usr/backups/allsites18082011
*******************************************************************
*******************************************************************
*** You are using old-style pleskbackup command-line interface. ***
*** Please switch to new style documented in 'pleskbackup help',***
*** because old style eventually have been dropped. ***
********************************************************************
********************************************************************
Runtime error: Could not run make dump with pmmcli[Illegal seek]

root@mail1:~#


When clicking onto backup manager under tools and utilities this comes up.


ERROR: PleskPMMResponseException
Up Level
Failed to parse response. Reason: XML error at line 1 column 1. Error message: Empty document Process output: pmmcli: execve failed for /opt/psa/admin/sbin/pmmcli: No such file or directory

System error 2: No such file or directory
0: PMMConnector.php:560
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:62
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:17
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: cList.php:87
cList->fetchList()
4: cList.php:106
cList->init()
5: backup.abstract-repository.php:46
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:26
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:595
UIPointer->access(string 'GET')
8: plesk.php:45





Thanks,
Tim

 

[IgorG]

There is no option 'all' for Plesk 10.x pleskbackup version. Check it with --help option.

 

[TimmJ]

Thanks IgorG

Does the command "server" is that the servers DNS name etc or just "server"

see below for the result.

root@mail1:~# /opt/psa/bin/pleskbackup server /usr/backups/allsites18082011
Runtime error: Could not run make dump with pmmcli[Illegal seek]

 

[IgorG]

Such errors can appear if there are problems with python and libxml2. Please reinstall "python" and "libxml2" packages. Also make sure that psa-api package is not corrupted with

# rpm -V psa-api | grep ^missing

and reinstall it if necessary.

 

[Diggi3]

I have the same error in the frontend after clicking on Backup Manager:

ERROR: PleskPMMResponseException

Failed to parse response. Reason: Failed to read data from stream Process output:

0: PMMConnector.php:560
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:62
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:17
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: cList.php:87
cList->fetchList()
4: cList.php:106
cList->init()
5: backup.abstract-repository.php:45
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:25
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:595
UIPointer->access(string 'GET')
8: plesk.php:42

I have done the following:

# rpm -V psa-api | grep ^missing

No results.

and reinstall it if necessary.

# apt-get --reinstall install python
# apt-get --reinstall install libxml2
...

The error is still the same after reinstall...

 

[DavideR]

Unable to backup

I've got the same error on plesk 9.2.3, i upgraded to 9.5 bust it doesn't work.... The same error...

if i try to backup via command line using
./pleskbackup --server --skip-logs --split=1024M --output-file=/usr/backup/webback_$(date +"%u") -v
the error is
Runtime error: Could not run make dump with pmmcli[Illegal seek]

if i try to go to backup manager via web interface the error is
ERROR: PleskPMMResponseException

Failed to parse response. Reason: Failed to read data from stream Process output:

0: PMMConnector.php:537
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:63
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:17
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: class.cList.php3:99
cList->fetchList()
4: class.cList.php3:118
cList->init()
5: backup.abstract-repository.php:46
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:26
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:596
UIPointer->access(string 'GET')
8: plesk.php:38

 

[IgorG]

The main reason of this error is changing python location somewhere in configs or some corruption of python files. You can try to reinstall all python related packages.

 

[DavideR]

Reinstalled all python modules ad plesk too....

in /var/log/messages i found this error
kernel: [14673670.512240] pmmcli[14830]: segfault at 00000000 eip b7ea14a3 esp bff64328 error 4

 

[IgorG]

Segfault. Maybe it is hardware problem? Did you check RAM at least?

 

[DavideR]

it's a virtual vmware machine.... i will check ram and hdd.... this night

 

[IgorG]

If it is VM - lack of resources can be a reason too.

 

[abdi]

These instructions worked for me perfectly, thanks

apt-get --reinstall install python
apt-get --reinstall install libxml2