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Plesk 11 Upgrade Scheduled Backup not working

ok, that means additional overhead. Don't you think it'll make the GUI Backup Manager useless.
We can anyhow take the backup through scripts. Parallels should make some way out for this.
 
Hi there,

so we have the problem, that we migrate from 10.4 to 11.0.9 and after it, no backups will be done. We make a post in another threat and no answers. Now i found this and yes, after put in the script from IgorG it works now, but only localy. We want to put them to ftp and they don´t make them, only local. Please help, so why it doesn`t work after update?
 
Like BalvinderR says, does this script need to be run everytime we want to do a back up? Or, once run does it fix the problem and backups return to normal schedule? Does it need to be re-run after a system restart?

Please put some proper explanations up, this king of bug / error is critical to many panel users.

Just another warning that running the script causes the entire cron jobs to be run instantly, this ended up re-running tasks that were meant to run only on server reboot and crashed 7 online game servers by running them again even though they were already online. Great....

Still, at least i've got all the data backed up through scheduled backups... Oh wait.
 
Hi Igor,

THe script installed correctly, but when trying to schedule a backup, still fails with error " MySQL query failed: Unknown column 'backup_time' in 'field list'.

Any idea?
Running updated plesk 11.09 with Centos 5.8

Regards,

Josep
 
Josep Carreras said:
Hi Igor,

THe script installed correctly, but when trying to schedule a backup, still fails with error " MySQL query failed: Unknown column 'backup_time' in 'field list'.

Any idea?
Running updated plesk 11.09 with Centos 5.8

Regards,

Josep
Click to expand...

backup_time is field in BackupsScheduled table of psa database. I can assume only that database was not correctly upgraded. Try to do it with bootstrapper repair procedure.
 
Using ' /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair' unfortunately did not fix the database (strange, because the sql files were present in the corresponding db folder.

So, I applied manually the sql string I found in the /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/db/pbm_db.sql file for the affected table and now it works.
 
Hi there,

so we have the problem, that we migrate from 10.4 to 11.0.9 and after it, no backups will be done. We make a post in another threat and no answers. Now i found this and yes, after put in the script from IgorG it works now, but only localy. We want to put them to ftp and they don´t make them, only local. Please help, so why it doesn`t work after update?
Click to expand...

We have the same problem.
The backup is on the server but not in the personnal ftp...
 
What exactly doesn't work? Details, logs, steps to reproduce? How you tried to troubleshoot it?
 
Before this script, the backup tasks was stopped since the Plesk 11 Upgrade.
After the script, the backup tasks are ok.

The backup task is activate with : store backup = Personal FTP repository.
But the backup stay in "Server repository".

The "Personal FTP Repository Settings" are ok.
 
In migration.log :
[04:18:10|INFO: 4934:p.log] pmm-ras finished. Exit code: 0
Click to expand...

In pmmcli.log :
...
7127: 2012-09-28 02:14:04,757 DEBUG --> <pmmcli.MakeDumpAction object at 0xb76d59ac>
7127: 2012-09-28 02:14:04,757 INFO stdin: <backup-task-description><misc backup-profile-name="sauv_systeme_plesk" owner-guid="8fd222dc-15d3-4be5-be79-69039a1f83ed"/><dumps-storage-credentials storage-type="foreign-ftp" use-passive-ftp-mode="true"><login>w369694</login><password>PU5acedx</password><hostname>**********</hostname><root-dir>/</root-dir><file-name/></dumps-storage-credentials><backup-specification><backup-options type="full" compression-level="standard" suspend="false" rotation="3" mail-to="**********"/><object-to-backup type="server" all="true"/></backup-specification></backup-task-description>
7127: 2012-09-28 02:14:04,760 INFO Packet succesfully validated.
7127: 2012-09-28 02:14:04,762 DEBUG <pmmcli.ActionRunner object at 0xb76d0b8c>: doActivity
7127: 2012-09-28 02:14:04,842 INFO Executing asynchronously <subprocess[7129] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server --owner-uid=8fd222dc-15d3-4be5-be79-69039a1f83ed --dump-rotation=3 --backup-profile-name=sauv_systeme_plesk --session-path=/usr/local/psa/PMM/sessions/2012-09-28-021404.436 --output-file=ftp://**********// --ftp-passive-mode'>
7127: 2012-09-28 02:14:04,842 DEBUG Acquired session mutex: MainThread
7127: 2012-09-28 02:14:04,849 DEBUG detecting running pmmcli daemon...
7127: 2012-09-28 02:14:04,871 DEBUG pmmcli daemon is running
7127: 2012-09-28 02:14:04,887 DEBUG Released session mutex: MainThread
7127: 2012-09-28 02:14:04,887 DEBUG Acquired session mutex: MainThread
7127: 2012-09-28 02:14:04,981 DEBUG Released session mutex: MainThread
7127: 2012-09-28 02:14:04,981 DEBUG <pmmcli.MakeDumpAction object at 0xb76d59ac>: response
7127: 2012-09-28 02:14:04,982 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-id>7129</task-id>
</data>
</response>
...

...
26452: 2012-09-28 03:36:23,456 DEBUG --> <pmmcli.GetTaskStatusAction object at 0xb77099cc>
26452: 2012-09-28 03:36:23,456 INFO parameters: ['7129']
26452: 2012-09-28 03:36:23,470 DEBUG <pmmcli.ActionRunner object at 0xb7704bac>: doActivity
26452: 2012-09-28 03:36:23,470 DEBUG Acquired session mutex: MainThread
26452: 2012-09-28 03:36:23,488 DEBUG Released session mutex: MainThread
26452: 2012-09-28 03:36:23,488 DEBUG <pmmcli.GetTaskStatusAction object at 0xb77099cc>: response
26452: 2012-09-28 03:36:23,489 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-status task-id="7129">
<working>
<dumping total-accounts="41" completed-domains="98" completed-accounts="41" total-domains="98">
</dumping>
</working>
</task-status>
</data>
</response>
...
26588: 2012-09-28 03:37:23,749 DEBUG Session path (/usr/local/psa/PMM/sessions/2012-09-28-021404.436)
26588: 2012-09-28 03:37:23,750 DEBUG Execution result file /usr/local/psa/PMM/sessions/2012-09-28-021404.436/migration.result exists but has wrong format. The task 7129 will be marked as finished with success.
26588: 2012-09-28 03:37:23,794 DEBUG Remove task 7129
26588: 2012-09-28 03:37:23,803 DEBUG Released session mutex: MainThread
26588: 2012-09-28 03:37:23,803 DEBUG <pmmcli.RemoveTaskDataAction object at 0xb76a69cc>: response
26588: 2012-09-28 03:37:23,804 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
</response>
...
Click to expand...
 
I see no any errors in this log. Need more details and investigation directly on your server. Have you tried contact support team?
 
Tha same problem here. Thanks for the help.

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Igor, another information about the problem with remote host (Personal FTP repository).

I have made a backup (not a schedule) with theses parameters : Store backup in "Personal FTP repository", Back up : "Server configuration".
RESULT : OK. The file is on the "Personal FTP repository".

Another test vith a backup (not a schedule) with theses parameters : Store backup in "Personal FTP repository", Back up : "Server configuration and content".
RESULT : Backup ok but the file isn"t in the remote FTP ("Personal FTP repository") but in the "Server repository".
 
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