Issue Plesk 18.0.23 Mail Server Settings broken!!!!!

[Werner99]

Hello,

server was updated to 18.0.23 and now i have issues with Mail Server Settings.

1.) Enable mail management functions in Plesk is not active after upgrade, activating it doesn't work!
2.) Enable it and hitting save i get the following Error

Error: Unable to change settings for DMARC. To enable this option, please switch on DKIM and SPF spam protection.
Internal error ;-P

When i disable DMARC it seem to save but when i then try to enter i get again "Internal error ;-P" and it is again disabled!

OS	‪Debian 9.11‬
Product	Plesk Obsidian Version 18.0.23

 

[Brujo]

any details in the log from upgrade if something went wrong? have you tried the cli command plesk repair mail to repair mailserver settings.

 

[Werner99]

no error on upgrade and plesk repair mail doesn't fix the issue

plesk repair mail
Repairing the mail server configuration
Reconfigure all domains and mailboxes? [Y/n] y
Reconfiguring all domains and mailboxes ......................... [OK]
Error messages: 0; Warnings: 0; Errors resolved: 0


as a note the second Server also Debian 9.11 and Plesk 18.0.23 has same issue

 

[Brujo]

seems to be this issue see: Forwarded to devs - [PPP-47160][Plesk 18.0.23 on CentOS 7] Internal error on Server-Wide Mail Settings page

 

[Werner99]

thanks for the link to the issue and yes thats the issue i am facing, so i have to wait for a update

It is bug PPP-47160. We will fix it in one of nearest microupdates.

 

[Brujo]

you might add your OS to the report, to show it also happens on Debian 9 systems

 

[Werner99]

already did that

 

[sebgonzes]

you might add your OS to the report, to show it also happens on Debian 9 systems

Seem have no dependency with OS and happen in all of them, just hope that plesk stop new update and search an solution before lauching it again.

 

[Werner99]

i hope they simply just fix it as soon as possible, best today!!!!
If the recommended setting is to have auto updates enabled then such main function can't get broken!

 

[MicheleB]

Where is possibile to see if Plesk Team has fixed this bug?
My Plesk Obsidian is scheduled to upgrade automatically tonight and I would like to wake up tomorrow morning without a heart attack...

 

[Werner99]

disable the upgrade because it is not fixed! i think you can only look into the changelog Change Log for Plesk Obsidian and then watch out for PPP-47160 Forwarded to devs - [PPP-47160][Plesk 18.0.23 on CentOS 7] Internal error on Server-Wide Mail Settings page
I wouldn't update as long as this bug is not fixed!

 

[MicheleB]

disable the upgrade because it is not fixed! i think you can only look into the changelog Change Log for Plesk Obsidian and then watch out for PPP-47160 Forwarded to devs - [PPP-47160][Plesk 18.0.23 on CentOS 7] Internal error on Server-Wide Mail Settings page
I wouldn't update as long as this bug is not fixed!

It seems to me to be going back over 20 years with the waiting for the Windows 95/XP Service Pack... I hope for a better support quality for the coming release updates (and with immediate removal of the broken update-package from the repository).

 

[moswak]

is probably also under another BugID PPPM-11478.
Should be related to the fact that bind is not installed.

Plesk Help Center

support.plesk.com