Plesk Autoupdate Issue with Apache ASP Support

[jvanderb]

I've pasted the output of the autoinstaller failure report. The issue I am having is that I am unable to update the 'Apache ASP Support' module. It complains that: "mod_perl-1.99_16-4.5.i386" and "mod_perl-2.0.3-1.el4s1.3.i386" cannot
be installed at the same time. This may well be something that I did, but I don't remember I updated perl or not - it's been a while, and I don't remember what version was on there before anyway. Can anyone tell me how to resolve this, or how to uninstall the ASP Support module - I'm not using it anyway. I just hate seeing the message that my installation is not up to date when this is the only module that can not be updated.

Thanks for any help you are able to provide!

Jeremy

Autoinstaller 3.3.1 (build at 2008-04-07 16:27 svn rev. 95521) started at
(timezone MST) Sat May 17 12:21:41 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output
--source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0
[email protected] --install-component=base
--install-component=asp

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=CentOS version=4.6 arch=i686
environment=vz
Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=4.6
arch=i686 environment=vz
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3:
13%..23%..30%..41%..51%..61%..72%..82%..93%..100% done.
Downloading the file sitebuilder.inf3: 12%..22%..31%..40%..54%..81%..91%..100%
done.
Downloading the file sso.inf3: 22%..50%..78%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
Downloading the file PSA_8.4.0/plesk-8.4.0-cos4.2-i386.inf3:
10%..20%..30%..40%..50%..60%..70%..80%..91%..100% done.
Virtuozzo was detected. Trying to connect to VZAgent...Warning! Failed to
connect to VZAgent: open: No such device or address
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode up2date, installed=1209136781, available=1209136781
Component plesk/base have no older version, so keyupdate not needed
Component plesk/psa-autoinstaller: mode up2date, installed=1207560644,
available=1207560644
Component plesk/php4: mode up2date, installed=0, available=0
Component plesk/postgresql: mode up2date, installed=0, available=0
Component plesk/vault: mode up2date, installed=1209163789,
available=1209163789
Component plesk/docs: mode up2date, installed=1209136742, available=1209136742
Component plesk/ppwse: mode up2date, installed=1209136757,
available=1209136757
Component plesk/api: mode up2date, installed=1209136677, available=1209136677
Component plesk/pmm: mode up2date, installed=1209136762, available=1209136762
Component plesk/sb-publish: mode install, installed=0, available=1160552838
Component plesk/sbm: mode install, installed=0, available=1198069522
Component plesk/cf-support: mode install, installed=0, available=1209136768
Component plesk/miva: mode install, installed=0, available=1209136772
Component plesk/mod-bw: mode up2date, installed=1194429504,
available=1194429504
Component plesk/asp: mode upgrade, installed=1197990831, available=1208228011
Component plesk/java: mode up2date, installed=1209136684, available=1209136684
Component plesk/mod_python: mode up2date, installed=0, available=0
Component plesk/ruby: mode up2date, installed=1209136770, available=1209136770
Component plesk/fcgi: mode up2date, installed=1160387824, available=1160387824
Component plesk/psa-firewall: mode up2date, installed=1209136682,
available=1209136682
Component plesk/psa-vpn: mode install, installed=0, available=1209136739
Component plesk/psa-fileserver: mode install, installed=0,
available=1209136675
Component plesk/sshterm: mode up2date, installed=1209136641,
available=1209136641
Component plesk/watchdog: mode up2date, installed=1209136761,
available=1209136761
Component plesk/cs-gs: mode install, installed=0, available=1209136680
Component plesk/battlefield: mode install, installed=0, available=1209136750
Component plesk/bf2: mode install, installed=0, available=1209136767
Component plesk/mailman: mode up2date, installed=1209136765,
available=1209136765
Component plesk/kav: mode up2date, installed=1209136776, available=1209136776
Component plesk/drweb: mode up2date, installed=1209136661,
available=1209136661
Component plesk/spamassassin: mode up2date, installed=1209136687,
available=1209136687
Component plesk/rblsmtpd: mode up2date, installed=1209136685,
available=1209136685
Component plesk/backup-vz: mode up2date, installed=1209136769,
available=1209136769
Component plesk/de-DE-locale: mode install, installed=0, available=1209566024
Component plesk/ja-JP-locale: mode install, installed=0, available=1209023809
Component plesk/es-ES-locale: mode install, installed=0, available=1209023802
Component plesk/ru-RU-locale: mode install, installed=0, available=1209023812
Component plesk/fr-FR-locale: mode install, installed=0, available=1209023804
Component plesk/it-IT-locale: mode install, installed=0, available=1209023807
Component plesk/zh-CN-locale: mode install, installed=0, available=1209023815
Component plesk/zh-TW-locale: mode install, installed=0, available=1209023817
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
Downloading the file
PSA_8.4.0/dist-rpm-CentOS-4.2-i386/build-8.4.0-cos4.2-i386.hdr.gz:
10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.4.0/update-rpm-CentOS-4.2-i386/update-8.4.0-cos4.2-i386.hdr.gz:
10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file
PSA_8.4.0/thirdparty-rpm-CentOS-4.2-i386/thirdparty-8.4.0-cos4.2-i386.hdr.gz:
13%..22%..32%..42%..51%..61%..70%..80%..94%..100% done.
Determining the packages that need to be installed.
skip package 'perl-HTML-Tree-3.16-70.95787.i386' from component asp - there is
same or newer version of this package is installed (in system
perl-HTML-Tree-1:3.16-cos4.build83071218.20.noarch)
Warning: unresolved requires 'dummy-centos-4' from
dummy-selinux-openvz-1.0-2.noarch
Warning: unresolved requires 'vzdummyce4' from dummy-selinux-vz-1.0-2.noarch
Warning: unresolved requires 'httpd = 2.0.52-22.ent.centos4.1.swsoft' from
mod_ssl-1:2.0.52-22.ent.centos4.1.swsoft.i386
The requested package "perl-Apache-ASP" could not be installed.
Searching problems for the "perl-Apache-ASP" package.
No suitable solutions were found for the "perl(Apache::Response)"
dependency.
The "mod_perl-1.99_16-4.5.i386" package resolves "perl(Apache::Response)".
Searching problems for the "mod_perl" package.
Packages "mod_perl-1.99_16-4.5.i386" and "mod_perl-2.0.3-1.el4s1.3.i386" cannot
be installed at the same time
.
Could not add package mod_perl-2.0.3-1.el4s1.3.i386to the list of required
packages.Problem occured during searching directly resolved dependencies for
'perl(Apache::Server)' of package perl-Apache-ASP-2.57-0.93298.i386

The following could cause the installation failure:
Packages "mod_perl-1.99_16-4.5.i386" and "mod_perl-2.0.3-1.el4s1.3.i386" cannot
be installed at the same time
.

 

[zeki79]

hi
i have the same.... what was the solution to fix that?
greets

 

[breun]

I see two problems: the perl-Apache-ASP and mod_perl packages.

1. Do you have the RPMForge repository enabled? If so you need to add exclude=perl-Apache-ASP to its config, because RPMForge's perl-Apache-ASP package is not compatible with Plesk.

2. Do you have the CentOS Plus repository enabled? It seems you have mod_perl 2.0.3 from CentOS Plus installed and the autoinstaller tries to install mod_perl 1.99 from the regular CentOS repository. I don't know if you can use mod_perl from CentOS Plus with Plesk.

 

[zeki79]

rpm --nodeps -e mod_perl (uninstalling mod_perl2)
yum install mod_perl (installing mod_perl1.9)

...resolves my problem

thanks breun

 

[zeki79]

hmmm next error:

1.
Warning: packages conflict by files detected: package psa-8.3.0-cos4.build83071218.20.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.3.0-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
System wird zur Produktinstallation vorbereitet
===============================================================================


2. during the install:

Paket wird installiert psa-hotfix4-8.4.0-cos4.build84080514.18.i586, psa-8.4.0-cos4.build84080425.21.i586
package psa-hotfix4-8.4.0-cos4.build84080514.18 is already installed
ERROR: Unable to install the requested packages because of package dependency problems.
Warnung! Es wurden nicht alle Pakete installiert.
Bitte prüfen Sie, ob Ihre Systemdienste betriebsbereit sind.
Bitte kontaktieren Sie den technischen Produktsupport.


i started the upgrade with the autoinstaller in the shell... :/

greets
zeki