Forwarded to devs Plesk Migrator Error (as warning) when Mail Service is turned off on the source subscription

[EricRB]

Username:

TITLE

Plesk Migrator Error (as warning) when Mail Service is turned off on the source subscription

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Destination Server
Version Plesk Obsidian v18.0.44_build1800220530.18 os_CentOS 7
OS CentOS Linux 7.9.2009 (Core)

PROBLEM DESCRIPTION

Migration error report in migrating subscriptions with the mail service turned off on the source subscription:

Plesk restore report problem:
Execution of /usr/local/psa/admin/plib/api-cli/domain_pref.php --update <subscription domain> -sign_outgoing_mail false -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred while updating domain settings: Unable to create object:

STEPS TO REPRODUCE

Turn mail service off on a subscription to be migrated (source)
Migrate the subscription to the destination server

ACTUAL RESULT

Plesk restore report problem:
Execution of /usr/local/psa/admin/plib/api-cli/domain_pref.php --update <subscription domain> -sign_outgoing_mail false -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred while updating domain settings: Unable to create object:

EXPECTED RESULT

Destination server (migrator) should recognize mail service is turned off on the source subscription and not produce a report problem, but act accordingly to the situation

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[EricRB]

Also I confirmed that when I go back to the source subscription, turn the mail service on, then go back and re-sync that migrated subscription, the problem report and error disappears. This problem does not prevent the migration, just produces this error as a

warning. But then you have to remember to turn off the mail serivce (as desired) on the migration destination server

 

[IgorG]

Thank you for the report.
It's caused by an already existing Plesk Migrator bug: PMT-5002.

 

[brother4]

I can confirm this bug in: Version 18.0.50 Update #2 / Ubuntu 22.04.2 LTS

 

[n0fear]

I got the same Problem. Is there any command to add when using plesk migrator oin CLI to just skip mails?

 

[n0fear]

Will this ever be fixed? It would be so great if plesk would fix old bugs (had to deal with 2 other today that are from 2020..) before adding new and new stuff

 

[Peter Debik]

Work on a fix has recently started. I do not yet know an ETA, but it will be fixed in a future update.