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Issue Plesk WebPros survey (Mandatory?)

Fede Marsell

Basic Pleskian
Server operating system version
CentOS 7.9
Plesk version and microupdate number
Plesk Obsidian 18.0.68 Update 2
Well, hope someone tell me How can block this banner. I can not close it (close button doesn not work). And If its possible, How can hide all type of unrequested ads (surveys include).

Captura de pantalla 2025-09-25 093043.png
 
@Fede Marsell,

We don't consider this survey advertising or promo; it's part of the product onboarding workflow (which is currently only enabled on a small number of servers).

There is currently no mechanism to disable the survey, but feel free to submit a feature request at https://features.plesk.com; I will also share your feedback with the team.

And If its possible, How can hide all type of unrequested ads (surveys include).
We have a documentation page describing how to disable promos, but as I said, the option does not affect the survey.

Just to double-check, you mentioned using "Plesk Obsidian 18.0.68 Update 2." Is this a valid statement?
 
Apparently, I should say thank you.

Since the survey was mandatory, I was forced to lie in every answer.

I hope all users who are forced to waste their time do the same.
 
i logged in to one server we have a windows server and was like what is this tries to exit etc but could not for the life of me get out so i had to randomly press stuff to get thrue..

what happens if a client logs in and this popup shows up for them?
this dont feel like a good way to get feedback.
even tho it is "feedback" it should not be mandotory it should be optional if admins want to submit feedback then they do it but i for onces of my customers dont want to do it.

if this gets poped up for a client then we will get hammerd with calls like "WTH is this ****" "why do we have to submit this stuff" "why do you want to collect this stuff about me" and all we can say "its plesk not us"
 
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