• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Issue Postfix does not want to connect

Joey van Venrooij

New Pleskian
I am trying to login with outlook 365 and no matter what I try I cant connect. I have tried all 3 SMTP ports. I have tried domainname and hostname. And I get either ssl_accept error with starttls or I get lost connection after EHLO with ssl/tls. I really cant get it to work. Imap seems to work fine.

Error logs included in the screens
SSL/TLS
Ssl-tls.png
StartTLS
StartTLS.png
 
Have you tried to run Plesk Repair?

Tools & Settings -> Diagnose & Repair -> Check Mail Server
 
Btw: did you enable the "New Outlook" option? It can cause problems with the mail servers that don't run MS Exchange.

Screenshot 2022-06-24 at 17.58.12.png
 
Can you connect to the mail server on the command line and check the certs/TLS versions?

$ openssl s_client -showcerts -connect <hostneme>:465
$ openssl s_client -showcerts -connect <hostneme>:587
 
Can you connect to the mail server on the command line and check the certs/TLS versions?

$ openssl s_client -showcerts -connect <hostneme>:465
$ openssl s_client -showcerts -connect <hostneme>:587
465.png
Here is the cert data for 465, 587 gives a socket error: bad file descriptor
 
Back
Top